Customer Reviews

Rob & Karolina (26th April 2022)
"Superb service throughout. Simply cannot fault the sofa. Being able to have this made to our sizes in our choice of fabric whilst having the benefit of your experience in designing what we wanted - perfect. The guys who delivered it were really careful (much appreciated) and took it up 2 flights of stairs with great good humour and no complaints. Better than we imagined and we had high expectations! Fantastic quality and customer experience."

Response from The Designer Sofa

"We do what we can to help. You defiantly need a sense of humour, to get one of our sofas up two flights of steps, any chance you can move to a bungalow for your next order. Taz"

Richard (8th April 2024)
"Dealing with Taz was a pleasure from start to finish, amazing quality furniture made exactly to our requirements at a good price. If you want quality forget the high street stores and come here"

Response from The Designer Sofa

"Thank you so much for the feedback, as we think it is important to know what our customers think of our services and products. We always try to improve our quality and value everyone we serve."

Sarah Garner (15th July 2023)
"I cannot recommend this company enough. Taz and the team are absolutely fantastic at what they do. The quality of their merchandise is exceptional and excellent value for money. Nothing is ever to much trouble for them and they go out their way to make sure you get a bespoke product and made to specifically what you want. This is the second time we have purchased a settee and we also had chairs and a bench seat made which look fantastic in our room. Thank you so much Taz and the team we are over the moon with our furniture."

Response from The Designer Sofa

"Over the Moon is an excellent place to be, making us feel like we have done another good job. We are great value for money, but at the end of the day, someone will always beat us on price. You get what you pay for, as my mum used to say. You must be happy if this is the second order you have had from us. Thank you, Taz and the team"

David Cosslett (12th September 2020)
"Super sofa. Outstanding service from beginning to end and a fantastic product. Recommended by my brother see earlier review. The only reason my wife has forgiven him for pinching the butchers block is because of his recommendation. The sofa was worth it, a fantastic family firm."

Cathy (30th April 2026)
"From our first contact with Ian we were excited that our much loved sofa could be revitalised. We were reassured that being in Brighton was no barrier. Ian, Nathan and Taz were all really helpful when we visited the showroom, happily providing tea and a workshop tour as we enjoyed looking through the massive range of fabric choices. We are delighted with our beautifully reupholstered sofa, delivered with care by Nathan and his colleague. Thanks for a great experience."

Response from The Designer Sofa

"Thank you so much for your kind words—it really means a lot to all of us here at The Designer Sofa. We’re delighted to hear how pleased you are with your reupholstered sofa and that the whole journey, from your first contact with Ian through to delivery, met your expectations. It’s great that you were able to visit our showroom and enjoy the fabric selection process (and the tea, of course!). We’ll be sure to pass your lovely comments on to Ian, Nathan, and Taz—they’ll really appreciate it. We always aim to make the process as smooth and enjoyable as possible, whether you’re local to Long Eaton or further afield like Brighton, so it’s fantastic to hear that distance was no obstacle. Thank you again for choosing The Designer Sofa. We hope you enjoy your beautifully revitalised sofa for many years to come, and please don’t hesitate to get in touch if we can help with anything in the future. Taz & the Team"

Anne Bolton (28th March 2019)
"The people at designer sofa are exceptional with their care and expertise but it is the quality their workmanship that is absolute first class. From the carpenter who makes the beech thro to the lady who cuts the material the upholsterers and machinist are all the top in their trade so you are going to have the most comfortable sofas that last. Mine was made exactlty as i asked, am i happy with them, you bet i am."

Response from The Designer Sofa

"When we make you a sofa in our Long Eaton Factory it is a team effort, from ordering to delivery, everyone is an expert in their part in manufacturing perfect furniture for your home. Thank you for recognizing the work and effort that has gone into producing your furniture. Rest assured when you have a sofa from The Designer Sofa it will be just what you have always wanted, and with a coil spring unit and a beech hardwood frame, it will stay comfortable for years to come. Best Wishes All the Team"

Mr and Mrs S (23rd January 2024)
"Fantastic service from start to finish. Beautiful re-upholstery of sofas (originally from designer sofa in 2005) which now look like new. Attention to detail and craftsmanship unbeatable. Would highly recommend if you are looking for a quality job. Whole team are clearly passionate about first class service and making sure customers view and satisfaction are met. Thanks all"

Response from The Designer Sofa

"We are doing a lot of re-upholstery, not only our furniture but other brands that were good 20-plus years ago. with a bit of TLC and skilled upholstery, we can have your much-loved furniture back to its former glory. If you want new or re-upholstery come to the showroom here in Long Eaton or send an email to taz@thedesignersofa.co.uk"

Paul Roche (18th July 2026)
"Absolutely excellent service and advice from Taz, if you want a company in the retail trade that actually know their subject you will have found the right team."

Response from The Designer Sofa

"Your kind words mean a great deal to Taz and the whole team at The Designer Sofa. We're delighted that you found our advice helpful and that our knowledge and experience gave you confidence throughout your visit. We believe that taking the time to understand our customers' needs and sharing our expertise is just as important as creating beautiful, long-lasting furniture, so it's wonderful to know that came across. Thank you again for your recommendation. Taz & the Team"

Vanda and Will (27th May 2020)
"Thank you so much for our lovely corner sofa. It fits the space perfectly, and is really comfy. I have waited a year to write this review, as I wanted to truly test the sofa! Well, after dealing with two kittens, and four adults, and all the cushion covers being washed (we specified a washable fabric) it still looks like new. The ability to choose precisely so many aspects of the design; the helpfulness and expertise of everyone and the superb quality of the sofa are a few reasons why you are the best!"

Alex (12th November 2021)
"Clearly a 'centre of excellence' where customers are clearly 1st and centre in all they do. I read the earlier reviews regarding this company and decided to give it a go - and I wasn't disappointed! I emailed my furniture details together with photos and what it was I wanted to achieve. Zak replied with an in depth explanation of what it is the company would do and a clear unambiguous estimate of the costs. It couldn't have been clearer and frankly I couldn't have been happier. Absolutely a company who will, and deserves to do well. Thank you!"