Customer Reviews

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Lynda and Nigel
3rd July 2023
Overall Satisfaction
Comment
First came across Taz and his team when we had our dining room chairs upholstered by the Designer Sofa Company. They did an excellent job and so we decided to use them to replace our current suite. We had already seen one in a fairly reputable furniture store in Nottingham but decided to see what Taz and his team could do for us. Their quote came in considerably less than the high end store we were looking at and we were so impressed with everything we had seen so we went ahead. A big thank you Taz to you and your team. In this day and age it it rare to find such quality, craftsmanship and good old fashioned service.

Response from The Designer Sofa
Good old-fashioned Service, no one wants to be called old-fashioned but I will take this as a compliment. our furniture may look modern on the outside but inside it dates back longer than I can remember and I am no spring chicken. I challenge anyone to find furniture in the high street that is still built in the old-time tested way like our furniture is still manufactured today. Come and talk to one of our professional designer team and experience the old-fashioned service and quality that time forgot. Thank you, Lynda and Nigel, for your feedback.
Simon and Michelle Home
25th May 2023
Overall Satisfaction
Comment
Fantastic service . The whole process of design and manufacture was made so easy. We felt very confident that we had made the right choice, Taz and his team, exceeded expectations. Thank you very much for our fabulous sofa…

Response from The Designer Sofa
In a world where we are constantly disappointed by so-called trusted companies, it is nice to exceed your expectations. We care about every order that we are entrusted with. Thank you for your input. Taz and the Team.
Raj and Ket
21st May 2023
Overall Satisfaction
Comment
Wow. The team at the designer sofa have delivered again. Having taken delivery of a bespoke designed sofa and chaise. We asked the team to deliver an arm chair and stool. We wanted modern luxury twinned with comfort. We got exactly that. The experience was outstanding. We visited the factory with the frame of our chair. Taz and the team wanted to make sure we were happy. We wanted the chair to be slightly higher. This was no problem and the height of the back was changed. It was all done with a smile and great service. I now have a curved high back chair that will last me years. It’s is so comfortable and the stool to go with it is fantastic. I will never ever buy from the high street again. We are so happy with what we have purchased through Taz and Nathan as the carpenter. Thank you yet again. Raj and Ket.

Response from The Designer Sofa
Thank you Raj & Ket, your order was very bespoke and you could not go to the high street and get this kind of one-off made especially for you, order. From a standard sofa or chair to the most bespoke corner unit. we will work with you to make your dream piece of furniture a reality. Taz and the Team.
Janet tait
12th May 2023
Overall Satisfaction
Comment
My sofa looks fantastic . Going to use again for other items . Excellent and friendly customer service .

Response from The Designer Sofa
I will take fantastic thank you. Our customers come back for other rooms or add-ons and recommend their friends and family too. Taz and the Team
John & Elaine Holloway
6th April 2023
Overall Satisfaction
Comment
What a pleasure to do business with a top quality, professional, personal company who deliver superb craftsmanship and excellent customer service. The re-upholstered chair was immaculately finished and on time. Many thanks to Taz, Nathan and Lewis for their talent and skills. If you want a new item of furniture or a re-upholstery, look no further than The DesignerSofa. Very highly recommended

Response from The Designer Sofa
Thank you for the glowing feedback, it does give us all a good feeling when we get recognised for all the hard work we put into everything we do. I will show this to the team. Best Wishes Taz.
Lynne & Eric de Melo
1st April 2023
Overall Satisfaction
Comment
We are delighted with our new sofas. We have had 2 new ones and several items reupholstered including a previously very uncomfortable sofa bed! It is no longer uncomfortable. Service and products are second to none. Thank you Taz

Response from The Designer Sofa
Thank you, I will take Second to none, that is what we set out to be. Enjoy your furniture Taz
Ketan D
28th March 2023
Overall Satisfaction
Comment
The designer sofa has delivered our pair of sofas beyond our expectations. Having done a number of weeks research to choosing our new sofa for our new home, we quickly realised that the quality from your high street store was sub optimal. Following in-depth research I was brought to the home of British upholstery in Long Eaton. Here we found a number of companies, but the Designer Sofa were the stand out company. A small team, build on customer service and delivering the highest of quality. Taz has since our first meeting delivered a bespoke set of sofas which we had a vision for, using numerous pictures from a magazine, Taz has kept us involved throughout. We were able to visit the sofas in production in the warehouse too, which was a fantastic experience. The pair of sofas are without doubt the most comfortable I’ve ever sat on and look as we had wanted. The process of buying was unparalleled. They delivered on time as agreed and within our budget. We are so happy with the final product.

Response from The Designer Sofa
It is nice to see you did your research before coming to see The Designer Sofa, so many people see the adverts on TV and blindly trot off to the high street and end up disappointed with the service and goods. I think this might be the best review we have ever had, you hit the nail right on the head. You are a wise shopper and it has paid off for you. Thank you for the informative review, which will help customers that are looking for the finest sofas and chairs money can buy.Taz and the Team
Sue & John Marson
21st March 2023
Overall Satisfaction
Comment
Excellent advice and attention from start to finish on our re-covered 3 piece suite. Delighted with the result and would certainly recommend a visit to speak to Taz for the benefit of his experience in the trade.

Response from The Designer Sofa
Thank you for taking the time to put your fingers to the keyboard. We do get so many recommendations from our customers, we must be doing something right. Taz and the Team
Sheila and Andrew
28th February 2023
Overall Satisfaction
Comment
We are so glad that we stumbled across this amazing company. From the outset Taz was a mine of information, and his pride in his workmanship was evident. We drove a considerable distance to visit him, discuss our needs and choose fillings and coverings. Our two sofas were collected from our home, stripped down to the frame and springs, and then rebuilt and delivered back to us. Once we paid the deposit the price was fixed and honoured, despite the passage of several months. We are thrilled with the result and the service.

Response from The Designer Sofa
Thank you for calling The Designer Sofa an "amazing company" and we do take pride in everything we do. I hope you get many years of enjoyment from your restored furniture. Taz and the Team
Julie and Julian
25th February 2023
Overall Satisfaction
Comment
I would highly recommend this company. We have just taken receipt of a new armchair and two sofas, built to our exact specification. The items were expensive, but you get what you pay for and the quality is evident both visually and when you sit on the chairs. We are delighted. The items were produced and delivered within the agreed timescale The whole experience was very positive and the delivery service was brilliant. A two man team removed and replaced our front door and lounge door to ensure nothing was damaged. They were extremely efficient, courteous and tidy and were more than happy to move furniture around in our longe until we were happy. No packaging was left behind. The website probably does not do the company justice and I would encourage people to visit the showroom and have a look around.

Response from The Designer Sofa
Most people will agree that you get what you pay for and with The Designer Sofa, you get more than you pay for. If it were even possible to get our Bespoke quality and service in the high street, it would cost more than we are asking for our furniture. We get so many recommendations from our happy customers like yourself. thank you for your review, it is much appreciated. Taz and the team.
Louise & Gary
18th February 2023
Overall Satisfaction
Comment
Fantastic pieces of furniture from this tremendous company. Expert advice from Taz. From start to finish the whole experience has been fantastic from first walking through the door to the delivery guys placing the furniture in our living room with the upmost care.

Response from The Designer Sofa
Thank you so much for your lovely review. This for me makes it all worthwhile. Everyone here at The Designer Sofa puts 100% into everything we do. Enjoy your furniture, put your feet up and relax. Best Wishes from us the team.
Nicola Davey
21st November 2022
Overall Satisfaction
Comment
Excellent personal service from initial contact to delivery. It was great to meet the young man who was going to make our sofas. We wanted replicas of two well loved sofas. Taz and his team made a superb job and were able to deliver well before the initial delivery date. You get what you pay for as not the cheapest but definitely worth the money - they even made 4 small cushions at no extra charge.

Response from The Designer Sofa
Shhhhhh, Don't tell everyone about the free cushions. at the end of the day, we want every one of our clients to be happy with their order and we thought the cushions would finish it off nicely for you. Taz & the Team------ I have Just noticed we have had two 5-star reviews on the same day, we must be doing something right!
Karen and Bill
21st November 2022
Overall Satisfaction
Comment
To the Designer sofa in Long eaton. All the team have been absolutely fantastic,and l would award more stars if there was any. We were left in the lurch by a Furniture store in giltbrook having delivered faulty and damaged goods,leaving us with nothing to sit on.Along came Taz and the team and offered us a chair and settee to sit on until our new one was made by the brilliant team. Amazing customer service.

Response from The Designer Sofa
Thank you for the extra stars. We hear your story too many times each month. Yes, they are less money than us, but who wants to buy sub-standard and faulty furniture even if it costs less money? We always get 5 stars, because we charge the right amount to make you a piece of bespoke high-quality furniture, with a 35-year construction guarantee, that you will be proud to put in your home. You cannot put a price on the peace of mind and the stress-free experience you will have with, The Designer Sofa
Faith and Paul Rogatzki
15th November 2022
Overall Satisfaction
Comment
We had two chairs made, the design and fabric being based upon both our own ideas and on advice from Taz. Both chairs are phenomenal with a very high quality finish and they have pride of place in our lounge. Taz and the team also re covered a much loved Parker Knoll chair taking it back to the bare would frame. It is now better than when originally purchased. We are so pleased with the fabulous service from The Designer Sofa Company, we would not go anywhere else and would definately recommend them to anyone

Response from The Designer Sofa
Thank you for saying you would not go anywhere else for your furniture. That means a lot to us all here. All the Team
Veronica Lee
22nd October 2022
Overall Satisfaction
Comment
The whole process was a joy, from my first visit to The Designer Sofa to taking delivery of my sofa and stool. Taz made me very welcome & I spent hours in the showroom on several occasions trying all the sofas. I could wander round on my own if I wanted but there was always expert advice and guidance if I needed it. I then spent further hours choosing fabric & again was made really welcome to stay as long as I wanted and visit as often as I wanted. I tried to imagine how the sofa would look when it was finished but when I finally saw it I realised I had totally underestimated how fantastic it would be. I am absolutely thrilled and delighted with it. The quality of the workmanship is second to none; all the staff take great care in what they do; Taz knows exactly where all the materials are sourced and only uses the best. When my furniture was delivered yesterday the gentlemen who brought it had made the frames; they didn't just dump it in my house - they were clearly and justifiably proud of their work and took time setting it up correctly, even explaining to me which way round the cushions should go so the fabric would work to the best advantage. I recommend The Designed Sofa unreservedly to anyone wanting a really top-class product and outstanding service.

Response from The Designer Sofa
Thank you so much for your fantastic review, we greatly appreciate the feedback. We try to give advice when needed and let you go at your own pace. We want you to make the decision that is right for you. Taz and the Team.
Stephanie and Gordon Watt
8th October 2022
Overall Satisfaction
Comment
What a brilliant team that work with Taz, I chose a highly patterned fabric for a long curved sofa and they nailed the task. I have a beautiful bespoke sofa and footstool that could not have been created anywhere better than by The Designer Sofa Co. Hats off to everyone who was involved in the build we are delighted with the result. Thank you so much.

Response from The Designer Sofa
Thank you so much to you too. This is what we try for on every order. We are not some off-the-shelf chain store, where you are just a number that does not matter. We know all our customers by name and you can talk to the same people when you need us. We care about you and your order, so only the best will do for you. Taz and the Team
Mrs J Smith
10th September 2022
Overall Satisfaction
Comment
We have taken delivery of our new sofas and are very pleased with them, the quality and workmanship are excellent. The sales staff were very good, not pushy but very helpful. Thank you so much from very satisfied customers

Response from The Designer Sofa
People need help and not pushy salespeople. We will help you as much or as little as you need, we are just here to guide you and give you professional advice. I will pass on how pleased you are to our team. Taz and the team
Len & Jeanette Moakes
9th September 2022
Overall Satisfaction
Comment
Very many thanks to you Tas and your team. Our new 3 piece has more than surpassed our expectations and we would recommend your company to anyone seeking quality handmade furniture.

Response from The Designer Sofa
A job well done, if we have surpassed your expectations. A considerable proportion of our work comes directly from recommendations. We are always looking for ways to improve and feedback like this helps us very much, thank you. Taz and the Team
Jean McLellan
29th August 2022
Overall Satisfaction
Comment
We had searched extensively but unsuccessfully for two sofas, one with a specific width Luckily we discovered the Designer Sofa Company. The journey to Long Eaton was well worth our time. Taz was brilliant. He completely understood what we were looking for and being bespoke, could make one sofa to our specified width requirement. His expert advice and eye for colour was excellent. With a choice of designs and extensive fabric choices to suit all tastes and budgets, Taz guided us through and we ordered two sofas and some scatter cushions. When the sofas were almost finished Taz contacted us and again and we travelled to Long Eaton. We asked for the seat depth to be reduced and two weeks later, took delivery of our new furniture. Since delivery, Taz has agreed to make more cushions for us. To say we are pleased is an understatement. We cannot praise Taz and his team highly enough. Taz was so patient and very easy to deal with. We really feel we have made a friend. Our sofas are exactly what we wanted and they have been made to an exceptionally high standard. We do not hesitate in recommending The Designer Sofa Company.

Response from The Designer Sofa
Thank you very much, Jean. It was a pleasure helping you with your project. Your review sums up what we do at The Designer Sofa, help people find their perfect sofa, which will be impossible to find in the big chain stores. Another bonus is that our handmade quality is far higher than you would get elsewhere. that's why we have a 35year guarantee that includes the coil spring unit, as well as the hardwood beech frame. Best wishes Taz and the Team
Trish & Dave
14th July 2022
Overall Satisfaction
Comment
We are delighted with our two reupholstered sofas. They are like new. Excellent service from start to finish. Excellent help and advice. Great craftsmanship. We can't recommend The Designer Sofa shop highly enough. Very happy customers. Fabulous.

Response from The Designer Sofa
Happy customers is what it is all about. We have not advertised as a company for over 10 years now. Our customers are our best advert when they tell their friends and family about the good experience and value for money here at The Designer Sofa.
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35 year Construction guarantee as standard

At the Designer Sofa, we are proud of our craftsmanship and confident in our products longevity. We design and build from start to finish and with this in mind, we are confident that the end result is furniture that will last for years to come.

Such is our confidence in our build quality, we are happy to provide a 35-year construction guarantee on all our sofas and chairs. Buying from us gives you the confidence and peace of mind that your furniture is built to last.

Quality Materials Sourced From the UK

Handmade in Long Eaton


The difference between us and many companies is that we don’t use modern mass produced manufacturing techniques. We combine modern technology with the old tried and tested ways of making furniture that date back over half a century.

We put all our efforts into great designs and comfort, all our sofas are made with Wade Coil springs and hardwood frames. Each piece of our handmade furniture that leaves our factory is made individually for you.

We source as many components from local and sustainable sources as possible. The wood for the frames is from the UK (from sustainable sources). The fillings for the cushions are made in Long Eaton. The Coil seat springs are made in Long Eaton. Most of the parts are made or supplied by British companies, which are good for the planet and good for the economy. We are a UK sofa manufacture your sofa will be made in Long Eaton recognised as a centre of excellence in the furniture industry. If you want to support the British economy and get a quality corner unit, sofa or chair The Designer Sofa of Long Eaton is the place to visit.

We are proud to be a British furniture manufacturer
Your next sofa could be handmade sofa from Long Eaton

Leather or Fabric?

Your sofa or chair can be upholstered in any fabric and made to any design you wish. We have a fabulous range of the latest fabrics and we are confident that you will find the fabric you are looking for.

Our team here at The Designer Sofa are always on hand to offer their expertise to help you choose your fabric, we can also provide samples.


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