Blog

Tracy & Craig (21st December 2024)
"Big thank you to all at designer sofa, we ordered a unique made to measure sofa from you, the whole process was quick and easy, Taz was understanding and informative in helping make our design choices and when the sofa was delivered within the estimated time frame I was extremely happy with it, not only did the sofa fit the allotted space perfectly, it is beautifully made and gloriously comfortable and delivered by efficient friendly staff. I couldn't be happier Thanks again."

Response from The Designer Sofa

"Thank you Tracy & Craig for choosing The Designer Sofa of Long Eaton and giving us another 5 star review. We always make each sofa and chair to the customers needs and requirements to the highest standers not only in Long Eaton but the whole country. From all the team."

Denis and Theresa Barry (11th April 2025)
"So pleased we went to see Taz and his team at The Designer Sofa- from start to finish it has been a pleasure to choose our own design, see the work in progress and meet the wonderful team behind the scenes. Can't recommend highly enough."

Response from The Designer Sofa

"We always try to make it a pleasurable and stress free experience for all our customers. enjoy your furniture. Taz & the Team"

Janina Markey (25th June 2021)
"Amazing, from the first conversation with Zac and his obvious knowledge of the furniture trade, especially Wade furniture, we knew we would not be disappointed. Having searched everywhere to replace our tired looking furniture, to no avail. John suggested getting it recovered. Wade long since closed. Tried sourcing restorers and found this company. Words fail us: Our Wade had been restored so beautifully, am tempted to say 'even better' then when we first purchased it nearly 17 years ago. The structure we assumed was sound. However, it has been returned in superb condition. beautifully upholstered clearly a work of genius and craftsmanship. Thank you Harry x. The courtesy and professionalism extended to us, over these past few months has been outstanding. Zac, Taz, Harris, Nick and Lewis, you are indeed a dream team. Everyone at The Designer Sofa. Thank you so much."

Peter & Bernie McArdle (18th June 2020)
"A company producing top quality products with superb customer service. They use the best materials to create modern and traditional designs at reasonable cost. Very pleased with our sofa."

Shaf (1st January 2021)
"After a lot of searching around for a sofa, I realised what I wanted, to what I actually needed was not going to materialise. I found an absolutely amazing company, who were willing to do exactly what I wanted, the colour I wanted too. Despite the current climate, they were still able to deliver. I can not speak highly enough about the quality, the comfort, the materials used were absolutely perfect, from beginning to end the whole team have been professional and thoughtful towards me as a customer, kept me updated with processes, never failed with responses. I had 2 pieces made to measure, I can only say how exceptionally pleased I am, that I choose this amazing company, they absolutely delivered the outcome as promised. So pleased, I would shout from the roof tops to say I strongly recommend them. If you want quality, style, bespoke with no corners cut, this is the place to be. Just to add professionalism is the icing on top. These guys surely deliver the result. Thank you so much, from one exceptionally happy customer.🤗"

Keith Buckley (25th October 2021)
"Just had our sofa returned following reupholstering. Initial service excellent great advice on materials and no pressure selling. Quality of job first class. Great value. Pick up and delivery service exemplary. If only all businesses were run this way."

Milli Ellis (11th June 2021)
"Taz and the team were amazing! I couldn’t recommend them enough. I moved into my new house in July last year and even with the whole lockdown they managed to turn round my sofa so quickly.. When the sofa came i was so in love, a year on and the sofa is still so amazing! Definitely worth every single penny. Also the whole team are lovely which makes the experience 10/10!"

Mrs J Smith (10th September 2022)
"We have taken delivery of our new sofas and are very pleased with them, the quality and workmanship are excellent. The sales staff were very good, not pushy but very helpful. Thank you so much from very satisfied customers"

Response from The Designer Sofa

"People need help and not pushy salespeople. We will help you as much or as little as you need, we are just here to guide you and give you professional advice. I will pass on how pleased you are to our team. Taz and the team"

Ian Stewart (27th November 2018)
"Excellent customer service. 4 years after the purchase of our sofa, we decided to alter the height of it. Ian gave us spare legs to try at home to make sure we got it right and then did the alterations for free. He also took the time to talk through different cushion types and made sure we didn’t make any hasty, expensive decisions."

Response from The Designer Sofa

"At The Designer Sofa we think After Sales Service is really important as we want all our loyal customers to be happy for years to come. The alteration Mr Stewart wanted was not covered under the guarantee as it was not a fault but an alteration he wanted making after 4 years of having the sofas. I thought it was more important to help Mr Stewart than make a few pounds so I did not charge him for the alterations. We also take the same view when we first meet you and work out you requirements and need for your new sofa or corner unit, we don't use the fact we are bespoke to put the price up, when we know what you want we will always do as many of the bespoke alteration at no extra charge as we can, we don't want bespoke to be expensive. The reason we get get so many recommends and good reviews is we put customers first and keep the quality of or furniture high at a price you will like if you want quality furniture. Ian & the Team"

Sarah and Keith (21st September 2021)
"Fantastic service from beginning to end from Taz and his team. We thoroughly recommend them and love the new sofas."