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Judith Wilson (27th April 2021)
"It’s been a real pleasure doing business with Zak and Taz. I had an old (50 years?) Parker Knoll armchair which had already been re-covered by another company not so long ago and which was looking very sad. The difference between that job and the work done by Zak and Taz was enormous. When I got the chair back this time it was perfect, with meticulous attention to finish and detail both in the renovation of the chair itself and the new upholstery. I was even provided with an additional seat cushion because the first one didn’t meet their own high standards. I think the chair probably has another fifty years ahead of it now! The company have real enthusiasm and pride in their work and it was a pleasure to do business with them."

Jan Brockhurst (1st September 2020)
"Cannot speak too highly of these guys. From start to finish, the service we received in choosing our new suite was exemplary. Advice, ideas and even referrals to other showrooms so that we were able to feel completely satisfied with quality and value. Nothing was too much trouble and we made our decisions. Now we can't wait to see our suite. Highly recommend this company to anyone. A fabulous shopping experience!"

Keith Buckley (25th October 2021)
"Just had our sofa returned following reupholstering. Initial service excellent great advice on materials and no pressure selling. Quality of job first class. Great value. Pick up and delivery service exemplary. If only all businesses were run this way."

Jacqueline Bamford (10th September 2019)
"Friendly service, made the sofa specifically as we asked, was made to measure. The men who delivered the sofa had an absolute nightmare trying to get it in our house, they remained calm, patient and finally after 3 hours our sofa was in and ready to use. Excellent quality and choice, would definitely recommend a visit to the showroom. They make items to your specifications."

Response from The Designer Sofa

"Some delivery is harder to do than others but we always get them in your room. Some delivery would be impossible be we can do them because we can build your sofa in two halves for easy delivery. It is possible with The Designer Sofa to get your corner unit or sofa into a room other companies would not attempt to do. We build your sofa your way to make the most of your room."

Ian and Louise (23rd December 2020)
"Not only are Taz, Zac and the team a great family run firm, their furniture looks fabulous! We are delighted with the sofas, chairs and footstools that we have just had delivered from this company. Having downsized, we had repeatedly searched the ‘usual’ shops for furniture to comfortably fit into the space available. We had also looked at other suppliers of bespoke furniture and we’re beginning to worry that we wouldn’t find anything that we really liked. Zac, Taz and Harris were friendly and helpful from the minute we walked into the shop. They are a good humoured family, who communicate well, smile and laugh easily. We explained what we were looking for and discussed preferences and practical solutions to find furniture that looks great. Their willingness to help without being ‘pushy’ was very welcome given that other retailers hadn’t given us much help or advice. Taz made suggestions about sizes and shapes of furniture that would fit the space. Taz is extremely informative about the manufacturing processes and showed us the wood, springs and a range of materials available. The team ordered samples of the selected fabrics for the sofas and scatter cushions so that we could ensure that the decor and curtains matched in perfectly. Not only does the furniture look great but it’s comfortable. Zac and Harris delivered the furniture, taking great care to position it as we required. Despite the disruption that the pandemic has created for the supply of materials, the team have managed to keep us informed about progress and deliver the goods before Christmas. We will be recommending this company to friends who want some furniture reupholstered. Thanks Taz, Zac, Harris and the team at The Designer Sofa Company. It’s been great to work with you!"

John and Liz (15th November 2017)
"Our beautiful sofas arrived today and a special word of thanks to you all. Your attention to detail in every respect, good advice, friendly service and efficiency were much appreciated. You all have such enthusiasm for your fine sofas using only the best products available and a look into your factory whilst they are being produced confirms the lengths you go to ensure they are top quality. Many thanks ... and kind regards."

Response from The Designer Sofa

"Thank you so much, we are so pleased that you are happy with your furniture and the service you got from us all here at The Designer Sofa, Unfortunately, there are not many companies left like us in the marketplace now, it is all mass produced furniture sold by a salesman. Chain stores do not offer the level of service we give and they do not use coil springs with hardwood frames with a guaranteed of 20 years. Thank you From all the Team"

Alex (12th November 2021)
"Clearly a 'centre of excellence' where customers are clearly 1st and centre in all they do. I read the earlier reviews regarding this company and decided to give it a go - and I wasn't disappointed! I emailed my furniture details together with photos and what it was I wanted to achieve. Zak replied with an in depth explanation of what it is the company would do and a clear unambiguous estimate of the costs. It couldn't have been clearer and frankly I couldn't have been happier. Absolutely a company who will, and deserves to do well. Thank you!"

Kay & Adrian Rushby (7th March 2021)
"Absolutely thrilled to bits with our sofa's The quality of the product and craftsmanship is outstanding As for Taz his attention to detail and desire for total customer satisfaction is commendable Couldn't recommend highly enough"

Janice Chant (30th November 2021)
"I phoned The Designer Sofa because I have a Knole sofa and needed replacement ties. I spoke with Harris who's advice was so helpful, he was very patience and well he was just brilliant. I have received the ties which are perfect really stunning. A massive thank you to Harris your customer service is tops...5 stars."

John and Gilly (4th September 2018)
"Taz, Ian and now Zak represent the very best in the business. We have nothing but praise for their craftsmanship, care and attention to the detail you want in your sofa. Their customer service is second to none. The very best of British - two new settees and third refurbished over a fair few years - we can speak from a very satisfied and longstanding point of view. Thanks guys. Gilly and John"

Response from The Designer Sofa

"Thank you Gilly & John I much appreciate you taking the time to leave a review. when people buy furniture the just ask the price and never look at the specifications if you don't ask questions like what is the seat spring guarantee you could end up with a sofa with a 1 year and not a 20-year guarantee like the one we provide. You came back to use after a couple of years for more work because you know and trust us, this is the case with many of our customer that return and recommend us to their family and friends. Thank you from all the team"