Great new fabric by Prestigious Textils

Matthew Dennison (18th January 2018)
"I would highly recommend this company. Bought Knowles 15 years ago and just had recovered. Excellent job. The really good thing about this company is that they really do care about customer satisfaction and will go to almost any lengths to ensure that you are happy. I would not buy a sofa from anywhere else. They are great value, especially when taking into consideration the quality and service that I received.."

Response from The Designer Sofa

"Whether you have a new bespoke sofa or your sofa re-upholstered we always want to make you happy and we go that little further to ensure this happens. Quality and our customers are our number one priority, and I think it shows in the reviews we receive. Thank You from all the team."

George Manners (31st May 2017)
"I can only describe my experience from start to finish as utterly fantastic. They made me feel so welcome and accommodated my every need. Once i got the chance view my new sofa i was blown away, just knowing that it had been produced for me from scratch is fantastic. No comparison to the big chains!! Personally this is the first sofa i have had made, but my family have had roughly 5 units. Every single one is just sublime!! I would urge anybody who is currently shopping around chains such as DFS and Sofology to pay these guys a visit. Of course they are a tad more expensive, but in the grand scheme of things the value for money is off the scale. Needless to say, i am ecstatic. Thanks so much to Ian and Taz for their fantastic service throughout :)"

Response from The Designer Sofa

"Thank you so much your review it is of the scale too. We want every customer who walks through the door to have a good experience and your review helps me to know we are getting things right. You are right you cannot get this quality on the high street, if you divide the money by how long you will want to own one of bespoke sofas you will not get better value anywhere. Smart shoppers like yourself do not get taken in by all the high street offer's, you just want quality and service at the right price. Thank you for your review. Ian and the Team"

Ann Fred Hussey (5th May 2018)
"Dear Taz and Ian Many thanks for the exceptional customer service we have had since having our suite reupholstered with your company. We have been very pleased with the finished result and the high standard of workmanship involved. All of your team have done a great job. Even returning our suite the boys managed to manoeuvre the suite back into position with no mishaps. We would not hesitate to recommend your company to other people. Once again many thanks yours sincerely. Ann & Fred Hussy"

Response from The Designer Sofa

"Hi Anne and Fred Thank you very much for your feedback much appreciated. We are very proud of our customer services and the quality we produce for every customer. We think there is only one way to do a job and that is the right way, much of the work we do on re-upholstery it's better when we have finished it than the job was originally when first purchased. You can be reassured we are going to do with the first class job for you because when the work is finished we invite you down to have a look at it, and examine it before you pay your balance and we deliver it back out to you. Ian & the Team"

Malcolm & Christie (5th July 2011)
"We want to tell you how pleased we are with our settee and chairs. The suite has been much admired be family and friends and we are able to say we would highly recommend you.Malcolm is pleased to report his aches upon sitting for any length of time are much improved. Thank you once again for your attention to detail and excellent service."

Pam Young (25th January 2018)
"Thanks for restoring areas of our ten year old Tetrad sofas destroyed by our cats! They now look like new. The cats have also had their claws clipped! We are very pleased with your work."

Response from The Designer Sofa

"Thank you Pam, for the feedback, yes good idea to have the cat's claws clipped as your sofas look so good now. Ian & the Team"

Mr & Mrs Reddish (11th January 2018)
"We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable."

Response from The Designer Sofa

"I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team"

John & Katie Mellers (2nd May 2017)
"Very helpful and a delight to deal with. Not pushy at all. Only the best wood used for frames and quality springs so the end product is built to last. What a pleasure to find someone so dedicated to ensuring that the customer is happy with an item that after all takes up a large space in your home and you need to love!!! I can't recommend them enough. John & Katie"

Response from The Designer Sofa

"Thank you, John & Katie, For you kind review. We ae not pushy as we don't need to be, we let the quality of our sofas do the work, and we treat people like we would like to be treated. Thank You Ian"

Mr & Mrs Roach (5th December 2017)
"We thank the team of the designer sofa in Long Eaton for the excellent service. They carried out a home visit to check the sizes of the three-piece suite, from the initial visit to the to the delivery the team were always quick to answer any questions and make sure the specifications were exactly what we wanted. We have now had the three piece suite for several weeks and we can only give the highest recommendations for the quality and service thank you to the team at the designer sofa, thank you. John"

Response from The Designer Sofa

"Thank you for calling us a team because that's what we are, we believe a team can work a lot better than a collection of individuals, everybody has to do their part from start to finish to make a good experience for you. I really wanted to make you happy, because you told me the last two suites you have had you have been unhappy with them and this is your third attempt, that's why you have waited to do this review you because you wanted to try the furniture for a few week first to make sure he was happy. This means a lot to me Ian"

Ann & Fred (7th September 2017)
"Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company. We have been very pleased with the finished result and high standard of workmanship involved. All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps. We wouldn't hesitate to recommend your company to other people."

Response from The Designer Sofa

"We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa"

Robin & Karen (2nd June 2015)
"I want to thank you for the building and delivery of our 2 Jordan sofas. They are robust and constructed to a very high standard, just what we need with a lively young family. The customer service from start to finish has been friendly and the advice has been both helpful and professional without being pushy. They are stylish pieces of furniture which are very comfy and would look great in any setting."