Contact Us
If you have any questions please get in touch, we look forward to hearing from you.
Our Showroom Address
Unit 11/12
Gainsborough Close
Gainsborough Business Park
off Fields Farm Road
Long Eaton
Nottingham
NG10 1PX
Call us on 0800 0430525 or 0115 9464636
Email us: info@thedesignersofa.co.uk
Opening Hours
Monday to Saturday: 10am – 5pm
Sunday: 10am – 3pm
Open after 5pm by appointment
If it is more convenient for you to visit our showroom after 5pm please call us and we can arrange a more suitable time. We can also open late nights by request.
Click here for directions
Customer Reviews
Mr & Mrs Hutton (23rd March 2017)
"Had our Belvedere sofas from you years ago and now they need some TLC thank you for restoring them.
Highest quality extremely pleased with the result.
Excellent workmanship nice to meet the team who worked on our suite.
It's our second suite from designer sofa would recommend to everyone."
Response from The Designer Sofa
"We are now getting so many of our customers returning to us after 10 to 20years of having their sofas from us. They either want new or like you want their furniture re-upholstering back to new condition. Even though your sofa was 14years old, it has been lovingly returned to its former glory. Amazingly because we have re-upholstered your work it still has 6 years of its 20-year guarantee to run, but it will last for many years to come and will outlast the furniture you get from the chain stores today."
K Henderson (4th July 2019)
"Much beloved Parker and Farr sofas reunited with their former glory and more! Needed one sofa making smaller to fit our new home, was very nervous about doing it but the result is amazing!"
Response from The Designer Sofa
"We are the experts when it comes to reupholstering your sofas and chairs. When we restore your furniture we will only use the same parts as we use in our new furniture, that is why the quality is so high and you will be so happy. When we have finished your work we don't throw it back into your lounge like some companies and then disappear. If you are having new or reupholstery from The Designer Sofa we always invite you to the factory to inspect the quality and make sure you are happy with the work before it leaves the factory and you pay your balance. That is the reason why we get so many 5 star reviews, only happy customers take delivery of our work. Ian"
Mr & Mrs Roach (5th December 2017)
"We thank the team of the designer sofa in Long Eaton for the excellent service. They carried out a home visit to check the sizes of the three-piece suite, from the initial visit to the to the delivery the team were always quick to answer any questions and make sure the specifications were exactly what we wanted. We have now had the three piece suite for several weeks and we can only give the highest recommendations for the quality and service thank you to the team at the designer sofa, thank you. John"
Response from The Designer Sofa
"Thank you for calling us a team because that's what we are, we believe a team can work a lot better than a collection of individuals, everybody has to do their part from start to finish to make a good experience for you. I really wanted to make you happy, because you told me the last two suites you have had you have been unhappy with them and this is your third attempt, that's why you have waited to do this review you because you wanted to try the furniture for a few week first to make sure he was happy. This means a lot to me Ian"
Hiten Mistry (20th July 2019)
"Thanks you to all the team for the great help and support while I chose my sofas. The staff were very patient and there to help whenever required. As I went for bright red sofas, it was a difficult decision to go so bold, however, I did not at any point feel pressured to buy. Instead, they were on hand to help whenever required. One thing that really made my decision to buy was the adaptability to allow truly bespoke sofas, as I was able to have reversible patterns, due to really liking 2 designs. I have had my sofas now for a few months now and I am still really happy with them! Thank you to all the team for their friendly and professional service. I recommend anyone interested in something special and different for their sofas to go take a look and be brave and go for colour if you want it! Happy for any photos of my sofas to be used to help others. Finally, the actual quality of the sofas are of an extremely high standard, I absolutely love them!
Thanks again!
Hiten"
Response from The Designer Sofa
"This is what we aim for on every order, your review sums up what we are about at The Designer Sofa. We never put pressure on anyone to buy, as you will not make the best decisions that way. Most people can see the advantage of investing in one of our sofas, especially if you want quality and comfort for many years to come. If want cheap price then go to the chain stores you see advertised on TV every day, two cheap sofas will usually cost more than one of our sofas, and our sofas have a 35year construction guarantee. in the long run, this will be the lowest price sofa that stays comfortable that you will ever own. Unlike the shops, we will help you all the way through the process, from designing your perfect sofa to delivery to your home we do it all."
Ian Stewart (27th November 2018)
"Excellent customer service. 4 years after the purchase of our sofa, we decided to alter the height of it. Ian gave us spare legs to try at home to make sure we got it right and then did the alterations for free. He also took the time to talk through different cushion types and made sure we didn’t make any hasty, expensive decisions."
Response from The Designer Sofa
"At The Designer Sofa we think After Sales Service is really important as we want all our loyal customers to be happy for years to come. The alteration Mr Stewart wanted was not covered under the guarantee as it was not a fault but an alteration he wanted making after 4 years of having the sofas. I thought it was more important to help Mr Stewart than make a few pounds so I did not charge him for the alterations. We also take the same view when we first meet you and work out you requirements and need for your new sofa or corner unit, we don't use the fact we are bespoke to put the price up, when we know what you want we will always do as many of the bespoke alteration at no extra charge as we can, we don't want bespoke to be expensive. The reason we get get so many recommends and good reviews is we put customers first and keep the quality of or furniture high at a price you will like if you want quality furniture. Ian & the Team"
George Manners (31st May 2017)
"I can only describe my experience from start to finish as utterly fantastic.
They made me feel so welcome and accommodated my every need.
Once i got the chance view my new sofa i was blown away, just knowing that it had been produced for me from scratch is fantastic. No comparison to the big chains!!
Personally this is the first sofa i have had made, but my family have had roughly 5 units. Every single one is just sublime!!
I would urge anybody who is currently shopping around chains such as DFS and Sofology to pay these guys a visit. Of course they are a tad more expensive, but in the grand scheme of things the value for money is off the scale.
Needless to say, i am ecstatic. Thanks so much to Ian and Taz for their fantastic service throughout :)"
Response from The Designer Sofa
"Thank you so much your review it is of the scale too. We want every customer who walks through the door to have a good experience and your review helps me to know we are getting things right. You are right you cannot get this quality on the high street, if you divide the money by how long you will want to own one of bespoke sofas you will not get better value anywhere. Smart shoppers like yourself do not get taken in by all the high street offer's, you just want quality and service at the right price. Thank you for your review. Ian and the Team"
Jacqueline Bamford (10th September 2019)
"Friendly service, made the sofa specifically as we asked, was made to measure. The men who delivered the sofa had an absolute nightmare trying to get it in our house, they remained calm, patient and finally after 3 hours our sofa was in and ready to use. Excellent quality and choice, would definitely recommend a visit to the showroom. They make items to your specifications."
Response from The Designer Sofa
"Some delivery is harder to do than others but we always get them in your room. Some delivery would be impossible be we can do them because we can build your sofa in two halves for easy delivery. It is possible with The Designer Sofa to get your corner unit or sofa into a room other companies would not attempt to do. We build your sofa your way to make the most of your room."
Sarah Garner (2nd January 2018)
"We were recommended to The Designer Sofa by a friend and was absolutely delighted with the service and help provided from start to finish. It was fantastic that we were able to have a bespoke sofa that met all our requirements where we could choose the exact size required and there was so much choice of fabric. Ian and the team have so much knowledge of upholstery and can also advise on certain aspects of the design to ensure it is exactly what you need. The quality and comfort of our new sofa is excellent! I would never buy a sofa now from anywhere else and recommend them to all my family and friends. Thank you to all the team."
Response from The Designer Sofa
"We always aim to please we are so glad you like the work we produced for you. All our sofas are made especially for each customer and we are very proud of the quality we produce which comes through in the reviews and feedback we get from our customers. You just don't get the attention to detail and quality that we produce in the High Street shops. Thank You From all the Team."
Adam Henson (7th August 2019)
"We are so happy with our new sofa’s. From the start we were very happy with the customer service and the way Ian explained everything to us. Ian helped us design our sofa’s and even came to our house to confirm measurements.
The sofa’s were made and delivered much quicker than anticipated and they fit perfectly. When we went to see them in the showroom before delivery, it was really nice to meet everyone involved in building them.
A quality product, that I am sure will be with us for many many years."
Response from The Designer Sofa
"Some people ask why we get so many 5 star reviews, this question is very simple to answer. Look at this review above, our customer service is 5 star and our product is second to none in the whole country and our customer judge it to be 5 stars, not us. Come and see and be part of The Designer Sofa family and we will look after you for many years to come. Ian and the Team"
Ann & Fred (7th September 2017)
"Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company.
We have been very pleased with the finished result and high standard of workmanship involved.
All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps.
We wouldn't hesitate to recommend your company to other people."
Response from The Designer Sofa
"We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa"
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