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Annie Sanderson (11th December 2020)
"We are absolutely delighted with our sofa and cannot speak highly enough of the service from Taz and all the team. We had a nightmare with access to our cottage which meant a remodelling of the sofa which was done with speed and great good humour and without additional cost. The build and upholstery quality is superb. Forget all the high street ‘special deals’ and go straight to Long Eaton! A quite outstanding company."

Sharon and mark (7th January 2020)
"The service from Taz and his team was spot on from the start. Professional,and engaging , their customer services is exemplary ensuring they met all of our customer needs . We had a multi York sofa and chair that we wished to have duplicated for our cottage. Not being able to fully replicate our sofa and chair as the material of our original items was no longer available and we needed one of the sofas to be made in slightly smaller dimensionsIan spent a good hour with us going through the detail and choosing the right material for the final items over a cup of tea. Once decided, we made arrangements to get our original sofa and chair to Taz and the team so they could Build the additional items with an expectation of completion in 6-8 weeks. This expectation was honoured with an invite to visit the shop to see the finished products . In the interim of the viewing and collection, Taz kept contact regarding the final touches re finials, legs etc,. When we arrived to see the finished sofas and chairs , we were not disappointed .The sofas looked proportionate despite one being slightly smaller as asked and it was not possible to tell which chair was the original and which the duplicated chair. The finish on sofas and chairs was top class and all items were supportive and comfortable . Now back in the cottage the sofas anc chairs fit perfectly, in size and design. Made with quality materials and attention to detail we look forward to enjoying them for many years"

Response from The Designer Sofa

"Wow thank you for that detailed review. I don`t think I need to add anything to it. We always try our best and its nice to be appreciated. From all the team, thank you."

Nick & Geroudine (3rd October 2016)
"Thankyou for our new sofa. It really has the WOW factor in our lounge.We had searched everywhere for a sofa to fit the space available. Only after speaking to you did we realise the options open to us with a bespoke design. The sofa fits the space exactly and looks fantastic. We were impressed by the care you took to check all the measurements to ensure an exact fit. Delivery was before Christmas, just as you had promised. The sofa was the final touch to our newly decorated lounge. We would confidently recommend you to anyone."

Response from The Designer Sofa

"We're thrilled that you love your new sofa!"

Kate (24th November 2018)
"Thank you all so much. Our sofas look wonderful. I can't believe they are the same ones that left here looking so sad and old a couple of weeks ago. You have all done a wonderful job, and everyone has been so friendly and helpful too. I will be highly recommending you to my friends and family. Congratulations on a job very well done. Best wishes, Kate"

Response from The Designer Sofa

"We have not advertised for years most of our work comes from recommends. You don't need to spend loads on advertising if you make a good product that people want, they will always come back for more and send their friends and family. We have a 35Year construction guarantee, so our customers come back after 15 to 20 years to have their sofas and chairs re-upholstered. All the best, The Designer Sofa"

Pam Young (25th January 2018)
"Thanks for restoring areas of our ten year old Tetrad sofas destroyed by our cats! They now look like new. The cats have also had their claws clipped! We are very pleased with your work."

Response from The Designer Sofa

"Thank you Pam, for the feedback, yes good idea to have the cat's claws clipped as your sofas look so good now. Ian & the Team"

Mr & Mrs Roach (5th December 2017)
"We thank the team of the designer sofa in Long Eaton for the excellent service. They carried out a home visit to check the sizes of the three-piece suite, from the initial visit to the to the delivery the team were always quick to answer any questions and make sure the specifications were exactly what we wanted. We have now had the three piece suite for several weeks and we can only give the highest recommendations for the quality and service thank you to the team at the designer sofa, thank you. John"

Response from The Designer Sofa

"Thank you for calling us a team because that's what we are, we believe a team can work a lot better than a collection of individuals, everybody has to do their part from start to finish to make a good experience for you. I really wanted to make you happy, because you told me the last two suites you have had you have been unhappy with them and this is your third attempt, that's why you have waited to do this review you because you wanted to try the furniture for a few week first to make sure he was happy. This means a lot to me Ian"

Marian Hale (16th March 2020)
"What an amazing company to buy your sofa from. Taz the owner and his staff including his son Zack are the most wonderful people to do business with, also his team of upholsterers who work in the factory. They pride themselves on customer satisfaction and producing a sofa that not only looks amazing but is well made and comfortable. I needed the arms on my new sofa raising before I took delivery of it, I felt very worried about asking if they could alter it for me. I need not have concerned myself, Taz was so understanding, his motto is getting the job done the right way so that his customers are happy with the end product. Even if that means altering the sofa before it leaves his showroom, and putting more work upon himself and his hard pressed workers who work extremely hard. So may I say a big thank you to Designer Sofa for being the best place to buy quality armchairs, sofa’s etc. Cannot wait to get my finished sofa but I am prepared to wait because I know the quality of what the end product will look like. Best wishes Marian Hale"

Ann & Fred (7th September 2017)
"Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company. We have been very pleased with the finished result and high standard of workmanship involved. All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps. We wouldn't hesitate to recommend your company to other people."

Response from The Designer Sofa

"We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa"

Nigel and Jenny Page (27th July 2020)
"We had been looking to replace our sofa and two armchairs for ages and we found The Designer Sofa Company by chance whilst visiting the showrooms of a large manufacturer opposite. We popped in and were immediately struck by their pride in the materials they use and in the skill they apply in hand making their furniture. They were incredibly helpful in explaining how good furniture is constructed (and how volume manufacturers often use other methods to save time). We took our time – they were very patient and we were not rushed – and ordered two sofas, one of which was to the bespoke size that we required. Prior to the agreed delivery date, the lockdown, because of the Covid-19 pandemic, started. We accepted that a delay was inevitable and was not their fault and we contacted Zac from time to time to check on progress once the lockdown was easing. When our sofas were ready, we visited Long Eaton to view them and confirm that we were happy with them. Extra customer care like this is very difficult to find nowadays. Taz is obviously passionate about the quality his company produces and wants his customers to be happy. The sofas arrived and we are delighted with them. The frames are very solid and obviously well-made and the cushions are very comfortable. Zac and his brother worked carefully to get them through several doorways and into our lounge. Thank you to Taz, Zac and the whole team for our wonderful new sofas."

Hiten Mistry (20th July 2019)
"Thanks you to all the team for the great help and support while I chose my sofas. The staff were very patient and there to help whenever required. As I went for bright red sofas, it was a difficult decision to go so bold, however, I did not at any point feel pressured to buy. Instead, they were on hand to help whenever required. One thing that really made my decision to buy was the adaptability to allow truly bespoke sofas, as I was able to have reversible patterns, due to really liking 2 designs. I have had my sofas now for a few months now and I am still really happy with them! Thank you to all the team for their friendly and professional service. I recommend anyone interested in something special and different for their sofas to go take a look and be brave and go for colour if you want it! Happy for any photos of my sofas to be used to help others. Finally, the actual quality of the sofas are of an extremely high standard, I absolutely love them! Thanks again! Hiten"

Response from The Designer Sofa

"This is what we aim for on every order, your review sums up what we are about at The Designer Sofa. We never put pressure on anyone to buy, as you will not make the best decisions that way. Most people can see the advantage of investing in one of our sofas, especially if you want quality and comfort for many years to come. If want cheap price then go to the chain stores you see advertised on TV every day, two cheap sofas will usually cost more than one of our sofas, and our sofas have a 35year construction guarantee. in the long run, this will be the lowest price sofa that stays comfortable that you will ever own. Unlike the shops, we will help you all the way through the process, from designing your perfect sofa to delivery to your home we do it all."