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Doreen and Roy (2nd June 2016)
"We are sending as promised some pictures of our `new` 3 piece suite. It is hard to believe that this is our old one re-built! You have done an absolutely marvellous job – we are delighted. Friends who have seen it so far can`t believe what a magnificent job you have carried out and you have been such a friendly firm to deal with. Needless to say we shall certainly recommend The Designer Sofa to anyone who wants a new suite."

John & Katie Mellers (2nd May 2017)
"Very helpful and a delight to deal with. Not pushy at all. Only the best wood used for frames and quality springs so the end product is built to last. What a pleasure to find someone so dedicated to ensuring that the customer is happy with an item that after all takes up a large space in your home and you need to love!!! I can't recommend them enough. John & Katie"

Response from The Designer Sofa

"Thank you, John & Katie, For you kind review. We ae not pushy as we don't need to be, we let the quality of our sofas do the work, and we treat people like we would like to be treated. Thank You Ian"

Paul & Ali Bailey (1st December 2018)
"A real family business, giving a friendly, personal service where nothing is too much trouble. We decided that our old suite needed replacing but our living room is small and we needed something petite to fit in. A bespoke 3 piece was required. We chose our preferred suite and The Designer Sofa were most helpful offering to adjust the width, depth and height to suit as part of the service. We are delighted with the result and have already fallen asleep on our new furniture in front of the fire on a number of occasions due to its comfort. I visited the showroom recently and was welcomed like an old friend, such is the service. I cannot recommend them highly enough !"

Mike and Anne Sutton in Ashfield (15th January 2019)
"We thank you for all the help in designing a very comfortable 3 piece suit. We had been looking around all the large shops but there was nothing suitable, problems like sitting heights depth of seat height of arms and choice of fabrics. Designer Sofa because they are bespoke manufacturers we were able to solve all these problems in just a few visits their care and help was commendable and the result very satisfactory. I highly recommend this company."

Response from The Designer Sofa

"People don't realise how easy it is to look for a sofa when you can have any size you want, and you have no restrictions. People are used to going around the shops and only finding something that will do but not right, and this is not good enough for most people. When you have experienced a bespoke company like The Designer Sofa and find out how easy it is to find your perfect sofa, you want to tell everybody as it makes life so much easier. We design comfort into your new sofa, and it is intended to last for years to come with a massive 35-year construction guarantee, that you just cannot get with a high street company. There is an old saying you get what you paid for, but with The Designer Sofa, you get more than what you pay for."

Ann & Fred (7th September 2017)
"Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company. We have been very pleased with the finished result and high standard of workmanship involved. All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps. We wouldn't hesitate to recommend your company to other people."

Response from The Designer Sofa

"We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa"

Pam Young (25th January 2018)
"Thanks for restoring areas of our ten year old Tetrad sofas destroyed by our cats! They now look like new. The cats have also had their claws clipped! We are very pleased with your work."

Response from The Designer Sofa

"Thank you Pam, for the feedback, yes good idea to have the cat's claws clipped as your sofas look so good now. Ian & the Team"

Ian Stewart (27th November 2018)
"Excellent customer service. 4 years after the purchase of our sofa, we decided to alter the height of it. Ian gave us spare legs to try at home to make sure we got it right and then did the alterations for free. He also took the time to talk through different cushion types and made sure we didn’t make any hasty, expensive decisions."

Response from The Designer Sofa

"At The Designer Sofa we think After Sales Service is really important as we want all our loyal customers to be happy for years to come. The alteration Mr Stewart wanted was not covered under the guarantee as it was not a fault but an alteration he wanted making after 4 years of having the sofas. I thought it was more important to help Mr Stewart than make a few pounds so I did not charge him for the alterations. We also take the same view when we first meet you and work out you requirements and need for your new sofa or corner unit, we don't use the fact we are bespoke to put the price up, when we know what you want we will always do as many of the bespoke alteration at no extra charge as we can, we don't want bespoke to be expensive. The reason we get get so many recommends and good reviews is we put customers first and keep the quality of or furniture high at a price you will like if you want quality furniture. Ian & the Team"

JUSTINE LEAPER (10th October 2018)
"Our sofa, chair and footstools where purchased 7years ago and apart from a few dog hairs I haven't brushed off today they still look as good today and are just as comfortable as when we had them. Furniture that's made to to your own requirements whether its extra support needed for a bad back or preference for a slightly taller chair back Is not a problem. The service, knowledge, quality and craftsmanship from all at The Design Sofa can not be beaten."

Response from The Designer Sofa

"It`s nice to get feedback from a customer who has had our furniture for a few years and have had a chance to see how good it is. We can make furniture to fit you and your room, and if you have a bad back or some other medical condition we can make a sofa to help you. Our furniture is not mass produced very quickly like the sofa on the high street, each one is handmade especially for you. When your frame is made your name is put on it at the beginning and our craftsman will then turn it into your sofa or chair. Thank You from all the Team"

Chris Jowett (21st June 2017)
"Top quality sofa, made to measure, choice of thousands of fabrics and cost no more than lesser quality sofas at some high street shops. Plus a 20-year guarantee. It's nice to find people who care about what they make and sell these days. Chris Jowett"

Response from The Designer Sofa

"Thank you, Chris We are a family firm and it`s nice to deal with a nice family like yourselves. We do appreciate the feedback it is important to use. Call in any time you are passing it would be good to see you all again."

Ray Walsh (17th July 2017)
"We looked for a local business where work is carried out in house. We set out to by new but following an inspection by Ian the salesman, we had our own furniture reupholstered. Thanks go to Tas, Ian and the whole team for a great job."

Response from The Designer Sofa

"We have been making sofas in Long Eaton now for many years and we are very proud of our quality, service and advice. We always give the best advice tailored to each customer. In your case, you had spent some time looking for new, with no luck. I listened carefully to you and advised you had your existing furniture restored to its former glory. You didn't realize it at the time but you already had a well-made sofa that ticked all your boxes, why look for new. Thank You From all the team at The Designer Sofa"