Contact Us

Ann & Fred (7th September 2017)
"Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company. We have been very pleased with the finished result and high standard of workmanship involved. All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps. We wouldn't hesitate to recommend your company to other people."

Response from The Designer Sofa

"We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa"

Paul & Ali Bailey (1st December 2018)
"A real family business, giving a friendly, personal service where nothing is too much trouble. We decided that our old suite needed replacing but our living room is small and we needed something petite to fit in. A bespoke 3 piece was required. We chose our preferred suite and The Designer Sofa were most helpful offering to adjust the width, depth and height to suit as part of the service. We are delighted with the result and have already fallen asleep on our new furniture in front of the fire on a number of occasions due to its comfort. I visited the showroom recently and was welcomed like an old friend, such is the service. I cannot recommend them highly enough !"

Response from The Designer Sofa

"We pride ourselves on being a family run business, and it does show in the level of service you will get from The Designer Sofa it`s not just a job its a way of life for us. When you go to the big high street shops it's not the same, you're just a number, we treat everyone like friends and you never want to let a friend down. Ian and the Team"

A Parker (29th June 2019)
"I never thought I'd be saying this but......today I was moved to tears by the sight of my new sofa! It was 12 wks ago that my husband and I walked into The Designer Sofa shop and met Taz and Ian. We'd been looking for a new sofa for about a year. I had an image in my head of what I wanted and despite listening to various sales patter and visiting endless furniture and department stores, I wasn't happy with the choices available. What a breath of fresh air it was to meet Taz and his team. They are all very proud and passionate about what they do and rightly so. The service they deliver is truly exceptional. The furniture is all handmade using the highest quality British hardwood and springs. The team's ethics and values take you back to a time when buying British meant you were guaranteed the highest quality product that would be reliable and sold at an honest price. Taz explained that they could make any sofa we wanted, any style, size, any fabric.....the choice is endless. There is no "hard sell" or sales banter. They don't need to. The quality speaks for itself. He then proceeded to show us how they make the furniture! He proudly introduced us to his craftsmen in the workshop next door.....no room for hierarchy there. Immediately the team's expertise, skill and honesty was apparent. Their transparency was so refreshing. True British craftsmanship is rare these days but that is what you get with The Designer Sofa team. They have kept us informed throughout the whole process, ensuring we were happy with the way the fabric would fit the frame. I've always had a second hand sofa before......so silly as it sounds........I was quite moved today when I saw my sofa completed! The "image in my head" had become a reality and is much better than I ever dreamed. It is perfect in every way, the quality and detail are astounding and it is comfortable beyond belief. A huge thank you to Taz and his team and best wishes for the future."

Response from The Designer Sofa

"This review sums up why we only get 5-star reviews. We are passionate about what we do, British craftsmanship at it`s best. Our team of men and women work for you to produce the best furniture you will get anywhere. Call us now on 0115 9464636 and put us to the test, it will be the best decision you could ever make when looking for your dream furniture."

Matthew Dennison (18th January 2018)
"I would highly recommend this company. Bought Knowles 15 years ago and just had recovered. Excellent job. The really good thing about this company is that they really do care about customer satisfaction and will go to almost any lengths to ensure that you are happy. I would not buy a sofa from anywhere else. They are great value, especially when taking into consideration the quality and service that I received.."

Response from The Designer Sofa

"Whether you have a new bespoke sofa or your sofa re-upholstered we always want to make you happy and we go that little further to ensure this happens. Quality and our customers are our number one priority, and I think it shows in the reviews we receive. Thank You from all the team."

Malcolm & Christie (5th July 2011)
"We want to tell you how pleased we are with our settee and chairs. The suite has been much admired be family and friends and we are able to say we would highly recommend you.Malcolm is pleased to report his aches upon sitting for any length of time are much improved. Thank you once again for your attention to detail and excellent service."

gillian and john machin (2nd August 2019)
"Dear Taz, thank you for your help this weekend, came in with a very tired sofa and walked out with a beautiful new one,we are delighted but then we knew that we would be, having had your excellent work before, our conservatory looks like a new room now, good to chat about our likes and dislikes sitting comfortable with you and a cup of tea. thanks again taz and ian and your very happy team."

Response from The Designer Sofa

"Thank you, Gillian and John. We do make a lot of tea and coffee here, as we like people to feel at home and enjoy choosing your perfect furniture. This is not just a job to us it`s a way of life and we genuinely want you to be happy with your new or re-upholstered sofas and chairs. A sofa is never too old to be restored to is`s former glory in fact it is the newer furniture that is poorly mad that is not worth restoring. Enjoy your furniture Ian & the Team."

Mr & Mrs Reddish (11th January 2018)
"We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable."

Response from The Designer Sofa

"I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team"

Anne Bolton (28th March 2019)
"The people at designer sofa are exceptional with their care and expertise but it is the quality their workmanship that is absolute first class. From the carpenter who makes the beech thro to the lady who cuts the material the upholsterers and machinist are all the top in their trade so you are going to have the most comfortable sofas that last. Mine was made exactlty as i asked, am i happy with them, you bet i am."

Response from The Designer Sofa

"When we make you a sofa in our Long Eaton Factory it is a team effort, from ordering to delivery, everyone is an expert in their part in manufacturing perfect furniture for your home. Thank you for recognizing the work and effort that has gone into producing your furniture. Rest assured when you have a sofa from The Designer Sofa it will be just what you have always wanted, and with a coil spring unit and a beech hardwood frame, it will stay comfortable for years to come. Best Wishes All the Team"

Colin Smith (21st April 2017)
"Have been customer for many years,I return because of the TOTAL satisfaction with the team,workmanship,design cost reliability and you become a friend of the proprietor,the management and workforce.I would urge anyone looking for that type of furniture to give them a chance, you will not be disappointed, Willing to offer a recommendation to anyone!!!"

Response from The Designer Sofa

"Thank you, Colin, for your feedback and kind words. We believe in old-fashioned service and quality that has gone from our high street shops nowadays, we also believe a customer is not just for the one order, they are for life. We get our customers returning time after time, over the years we get to know our customers and even see their children grow up. All our customers are always welcome to call in for a cuppa and a chat, This is not just a job to us, its a way of life. Best Wishes Ian"

Mr & Mrs Roach (5th December 2017)
"We thank the team of the designer sofa in Long Eaton for the excellent service. They carried out a home visit to check the sizes of the three-piece suite, from the initial visit to the to the delivery the team were always quick to answer any questions and make sure the specifications were exactly what we wanted. We have now had the three piece suite for several weeks and we can only give the highest recommendations for the quality and service thank you to the team at the designer sofa, thank you. John"

Response from The Designer Sofa

"Thank you for calling us a team because that's what we are, we believe a team can work a lot better than a collection of individuals, everybody has to do their part from start to finish to make a good experience for you. I really wanted to make you happy, because you told me the last two suites you have had you have been unhappy with them and this is your third attempt, that's why you have waited to do this review you because you wanted to try the furniture for a few week first to make sure he was happy. This means a lot to me Ian"