Customer Reviews

Don’t just take our word for it!
Ann Fred Hussey
5th May 2018
Overall Satisfaction
Comment
Dear Taz and Ian Many thanks for the exceptional customer service we have had since having our suite reupholstered with your company. We have been very pleased with the finished result and the high standard of workmanship involved. All of your team have done a great job. Even returning our suite the boys managed to manoeuvre the suite back into position with no mishaps. We would not hesitate to recommend your company to other people. Once again many thanks yours sincerely. Ann & Fred Hussy

Response from The Designer Sofa
Hi Anne and Fred Thank you very much for your feedback much appreciated. We are very proud of our customer services and the quality we produce for every customer. We think there is only one way to do a job and that is the right way, much of the work we do on re-upholstery it's better when we have finished it than the job was originally when first purchased. You can be reassured we are going to do with the first class job for you because when the work is finished we invite you down to have a look at it, and examine it before you pay your balance and we deliver it back out to you. Ian & the Team
Nicola Clarke
11th April 2018
Overall Satisfaction
Comment
We have the most sumptuous settee, chair and footstool all made to our specific requirements. It all looks spectacular in our lounge, we are absolutely delighted with the effect. The customer service from all of the team has been second to none, a most friendly service. We will be returning in the future for other pieces. Thank you so much everyone at The Designer Sofa.

Response from The Designer Sofa
Not only do we make the best furniture in the country we also pride ourselves on customer service, we genuinely want our customers to be happy and do our best all the way through the process to ensure this. When your bespoke furniture is finished we invite you to the factory to inspect your work before you pay your balance that way you know you are going to be happy with the finished item. From all the team
Pam Young
25th January 2018
Overall Satisfaction
Comment
Thanks for restoring areas of our ten year old Tetrad sofas destroyed by our cats! They now look like new. The cats have also had their claws clipped! We are very pleased with your work.

Response from The Designer Sofa
Thank you Pam, for the feedback, yes good idea to have the cat's claws clipped as your sofas look so good now. Ian & the Team
Matthew Dennison
18th January 2018
Overall Satisfaction
Comment
I would highly recommend this company. Bought Knowles 15 years ago and just had recovered. Excellent job. The really good thing about this company is that they really do care about customer satisfaction and will go to almost any lengths to ensure that you are happy. I would not buy a sofa from anywhere else. They are great value, especially when taking into consideration the quality and service that I received..

Response from The Designer Sofa
Whether you have a new bespoke sofa or your sofa re-upholstered we always want to make you happy and we go that little further to ensure this happens. Quality and our customers are our number one priority, and I think it shows in the reviews we receive. Thank You from all the team.
Pat & David Burton
12th January 2018
Overall Satisfaction
Comment
Dear Taz and the workshop team, We write to say thanks again to you and the team for the wonderful job you did for us on our two sofas and armchair and for your advice on choice and mixing fabrics which really was so helpful. As you know when we paid our pre delivery visit to you we were over the moon with the result, the transformation was amazing and everything you promised from quality to craftsmanship was delivered. We have a brand new suite and it has to be said we like it even more than the original and at a very reasonable cost considering what it would have been to replace. We would highly recommend the company to anyone who wants the reassurance of a truly professional job, the whole experience was a pleasure. Best Regards Pat & David Burton Mansfield

Response from The Designer Sofa
Thank you, Pat & David. You are saying what a lot of people say about our re-upholstery work, we always deliver what we promise, and your furniture will look as good if not better than the day you first bought it. We are a professional team, that takes our work very seriously, and our motto is to treat people like you would like to be treated yourself. Best Wishes All the Team
Mr & Mrs Reddish
11th January 2018
Overall Satisfaction
Comment
We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable.

Response from The Designer Sofa
I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team
Sarah Garner
2nd January 2018
Overall Satisfaction
Comment
We were recommended to The Designer Sofa by a friend and was absolutely delighted with the service and help provided from start to finish. It was fantastic that we were able to have a bespoke sofa that met all our requirements where we could choose the exact size required and there was so much choice of fabric. Ian and the team have so much knowledge of upholstery and can also advise on certain aspects of the design to ensure it is exactly what you need. The quality and comfort of our new sofa is excellent! I would never buy a sofa now from anywhere else and recommend them to all my family and friends. Thank you to all the team.

Response from The Designer Sofa
We always aim to please we are so glad you like the work we produced for you. All our sofas are made especially for each customer and we are very proud of the quality we produce which comes through in the reviews and feedback we get from our customers. You just don't get the attention to detail and quality that we produce in the High Street shops. Thank You From all the Team.
Peter & Sheila Roughton
11th December 2017
Overall Satisfaction
Comment
Uninspired by lack of choice, quality and value for money from high street retailers and department stores, the Internet persuaded us a trip to Long Eaton might be worthwhile. So pleased we did as the service afforded by Taz and his team was first class. From a picture we provided from a magazine, we had made a snuggler and a sofa in matching fabrics. At a cost no higher than we could have paid on the high street, we have two beautiful and unique pieces of furniture that we are absolutely delighted with. We would recommend anyone looking for quality and service and unable to find it on the high street, make the trip to The Designer Sofa at Long Eaton.

Response from The Designer Sofa
A lot of people cannot find what they want on the high street and when they do the quality is not high enough. Smart shoppers like you think outside the box and think there must be more than the High Street and brands you see on the TV. This is where the designer sofa comes in, we can cater for your every need whether you want a really large sofa or small sofa, it's no problem for us. The looks of your sofa are important too, you can design your own sofa round the looks and quality that suits you. Thank You Ian
Mr & Mrs Roach
5th December 2017
Overall Satisfaction
Comment
We thank the team of the designer sofa in Long Eaton for the excellent service. They carried out a home visit to check the sizes of the three-piece suite, from the initial visit to the to the delivery the team were always quick to answer any questions and make sure the specifications were exactly what we wanted. We have now had the three piece suite for several weeks and we can only give the highest recommendations for the quality and service thank you to the team at the designer sofa, thank you. John

Response from The Designer Sofa
Thank you for calling us a team because that's what we are, we believe a team can work a lot better than a collection of individuals, everybody has to do their part from start to finish to make a good experience for you. I really wanted to make you happy, because you told me the last two suites you have had you have been unhappy with them and this is your third attempt, that's why you have waited to do this review you because you wanted to try the furniture for a few week first to make sure he was happy. This means a lot to me Ian
John and Liz
15th November 2017
Overall Satisfaction
Comment
Our beautiful sofas arrived today and a special word of thanks to you all. Your attention to detail in every respect, good advice, friendly service and efficiency were much appreciated. You all have such enthusiasm for your fine sofas using only the best products available and a look into your factory whilst they are being produced confirms the lengths you go to ensure they are top quality. Many thanks ... and kind regards.

Response from The Designer Sofa
Thank you so much, we are so pleased that you are happy with your furniture and the service you got from us all here at The Designer Sofa, Unfortunately, there are not many companies left like us in the marketplace now, it is all mass produced furniture sold by a salesman. Chain stores do not offer the level of service we give and they do not use coil springs with hardwood frames with a guaranteed of 20 years. Thank you From all the Team
V Sanders
4th November 2017
Overall Satisfaction
Comment
We were led through the daunting process by a knowledgable and friendly team. The final product is beyond our expectations. The quality and craftsmanship are excellent. I am sure the suite will give us years of service and pleasure. Thank you. We will recommend you with total confidence.

Response from The Designer Sofa
Thank you for taking the time to send me the photos of your furniture and write a review on here. Unfortunately, there is no way of putting on here with the review, I will have to get that changed if its possible. Yes, your new sofa and chairs will give you many years of comfort and service. And in 15 or so years you can have it re-upholstered and carry on enjoying it for another 15years and longer. We build the best quality sofas in Long Eaton and we are also bespoke, combine this with our helpful non-pushy service this is how it should be. Thank You From all the Team
Ann & Fred
7th September 2017
Overall Satisfaction
Comment
Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company. We have been very pleased with the finished result and high standard of workmanship involved. All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps. We wouldn't hesitate to recommend your company to other people.

Response from The Designer Sofa
We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa
Ray Walsh
17th July 2017
Overall Satisfaction
Comment
We looked for a local business where work is carried out in house. We set out to by new but following an inspection by Ian the salesman, we had our own furniture reupholstered. Thanks go to Tas, Ian and the whole team for a great job.

Response from The Designer Sofa
We have been making sofas in Long Eaton now for many years and we are very proud of our quality, service and advice. We always give the best advice tailored to each customer. In your case, you had spent some time looking for new, with no luck. I listened carefully to you and advised you had your existing furniture restored to its former glory. You didn't realize it at the time but you already had a well-made sofa that ticked all your boxes, why look for new. Thank You From all the team at The Designer Sofa
Chris Jowett
21st June 2017
Overall Satisfaction
Comment
Top quality sofa, made to measure, choice of thousands of fabrics and cost no more than lesser quality sofas at some high street shops. Plus a 20-year guarantee. It's nice to find people who care about what they make and sell these days. Chris Jowett

Response from The Designer Sofa
Thank you, Chris We are a family firm and it`s nice to deal with a nice family like yourselves. We do appreciate the feedback it is important to use. Call in any time you are passing it would be good to see you all again.
George Manners
31st May 2017
Overall Satisfaction
Comment
I can only describe my experience from start to finish as utterly fantastic. They made me feel so welcome and accommodated my every need. Once i got the chance view my new sofa i was blown away, just knowing that it had been produced for me from scratch is fantastic. No comparison to the big chains!! Personally this is the first sofa i have had made, but my family have had roughly 5 units. Every single one is just sublime!! I would urge anybody who is currently shopping around chains such as DFS and Sofology to pay these guys a visit. Of course they are a tad more expensive, but in the grand scheme of things the value for money is off the scale. Needless to say, i am ecstatic. Thanks so much to Ian and Taz for their fantastic service throughout :)

Response from The Designer Sofa
Thank you so much your review it is of the scale too. We want every customer who walks through the door to have a good experience and your review helps me to know we are getting things right. You are right you cannot get this quality on the high street, if you divide the money by how long you will want to own one of bespoke sofas you will not get better value anywhere. Smart shoppers like yourself do not get taken in by all the high street offer's, you just want quality and service at the right price. Thank you for your review. Ian and the Team
John T
3rd May 2017
Overall Satisfaction
Comment
Thank you Taz and Ian, I cannot fault the service or quality of product and I would not hesitate to recommend you anyone. The sofa looks and feels fantastic."

Response from The Designer Sofa
We think a quality service is very important, we put the customer first. We have been producing the best quality bespoke sofas in Long Eaton for many years now and will continue to do so. That is why people recommend us to their friends and family with confidence. Best Wishes Ian
John & Katie Mellers
2nd May 2017
Overall Satisfaction
Comment
Very helpful and a delight to deal with. Not pushy at all. Only the best wood used for frames and quality springs so the end product is built to last. What a pleasure to find someone so dedicated to ensuring that the customer is happy with an item that after all takes up a large space in your home and you need to love!!! I can't recommend them enough. John & Katie

Response from The Designer Sofa
Thank you, John & Katie, For you kind review. We ae not pushy as we don't need to be, we let the quality of our sofas do the work, and we treat people like we would like to be treated. Thank You Ian
Colin Smith
21st April 2017
Overall Satisfaction
Comment
Have been customer for many years,I return because of the TOTAL satisfaction with the team,workmanship,design cost reliability and you become a friend of the proprietor,the management and workforce.I would urge anyone looking for that type of furniture to give them a chance, you will not be disappointed, Willing to offer a recommendation to anyone!!!

Response from The Designer Sofa
Thank you, Colin, for your feedback and kind words. We believe in old-fashioned service and quality that has gone from our high street shops nowadays, we also believe a customer is not just for the one order, they are for life. We get our customers returning time after time, over the years we get to know our customers and even see their children grow up. All our customers are always welcome to call in for a cuppa and a chat, This is not just a job to us, its a way of life. Best Wishes Ian
Mr & Mrs Hutton
23rd March 2017
Overall Satisfaction
Comment
Had our Belvedere sofas from you years ago and now they need some TLC thank you for restoring them. Highest quality extremely pleased with the result. Excellent workmanship nice to meet the team who worked on our suite. It's our second suite from designer sofa would recommend to everyone.

Response from The Designer Sofa
We are now getting so many of our customers returning to us after 10 to 20years of having their sofas from us. They either want new or like you want their furniture re-upholstering back to new condition. Even though your sofa was 14years old, it has been lovingly returned to its former glory. Amazingly because we have re-upholstered your work it still has 6 years of its 20-year guarantee to run, but it will last for many years to come and will outlast the furniture you get from the chain stores today.
Nick & Geroudine
3rd October 2016
Overall Satisfaction
Comment
Thankyou for our new sofa. It really has the WOW factor in our lounge.We had searched everywhere for a sofa to fit the space available. Only after speaking to you did we realise the options open to us with a bespoke design. The sofa fits the space exactly and looks fantastic. We were impressed by the care you took to check all the measurements to ensure an exact fit. Delivery was before Christmas, just as you had promised. The sofa was the final touch to our newly decorated lounge. We would confidently recommend you to anyone.

Response from The Designer Sofa
We're thrilled that you love your new sofa!
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20 year guarantee as standard

At the Designer Sofa we are proud of our craftsmanship and confident in our products longevity. We design and build from start to finish and with this in mind we are confident that the end result is furniture that will last for years to come.

Such is our confidence in our build quality, we are happy to provide a 20 year construction guarantee on all our sofas and chairs. Buying from us gives you the confidence and peace of mind that your furniture is built to last.

Quality Materials Sourced From the UK

Hand Made British Furniture At It`s Best


The difference between us and many companies is that we don’t use modern mass produced manufacturing techniques. We combine modern technology with the old tried and tested ways of making furniture that date back over half a century.

We put all our efforts into great designs and comfort, all our sofas are made with Wade Coil springs and hardwood frames. Each piece of our handmade furniture that leaves our factory is made individually for you.

We source as many components from local and sustainable sources as possible. The wood for the frames is from the UK (from sustainable sources). The fillings for the cushions are made in Long Eaton. The Coil seat springs are made in Long Eaton. Most of the parts are made or supplied by British companies, which are good for the planet and good for the economy. We are a UK sofa manufacture your sofa will be made in Long Eaton recognised as a centre of excellence in the furniture industry. If you want to support the British economy and get a quality corner unit, sofa or chair The Designer Sofa of Long Eaton is the place to visit.

We are proud to be a British furniture manufacturer.

Leather or Fabric?

Your sofa or chair can be upholstered in any fabric and made to any design you wish. We have a fabulous range of the latest fabrics and we are confident that you will find the fabric you are looking for.

Our team here at The Designer Sofa are always on hand to offer their expertise to help you choose your fabric, we can also provide samples.


Find Out More