Blog

Ms Thandi (15th December 2019)
"I will have my second Corner sofa delivered this week. My kitchen corner sofa is on the website. I’ve never had personal service like Ian, Taz and his sons before. They’ve been knowledgeable, guided us and attentive all the way through to the exasperation of my daughter who thinks I’m the most difficult person to please! I was advised All the way through on the frame, design, fabric & Colour. So much so that it was based on what was right for my family/home as opposed to sales/profit. I’d personally recommend them. They really are bespoke. Even compared to other Local Long Eaton sofa manufacturers who say they are bespoke but wouldn’t accommodate my measurements! Thank you so much for the service 😊"

Response from The Designer Sofa

"I have been helping you most of this year and we get to know one another and I want you to be happy with your new furniture. We are always here to help you nothing is to much trouble. We are truly bespoke and we still charge less than many others in the industry who are not bespoke and our quality is better. Thank you so much for letting us look after you and have a happy Christmas. P.S you are not difficult, you just want nice things made to the way you would like them. From all the team."

Nick & Geroudine (3rd October 2016)
"Thankyou for our new sofa. It really has the WOW factor in our lounge.We had searched everywhere for a sofa to fit the space available. Only after speaking to you did we realise the options open to us with a bespoke design. The sofa fits the space exactly and looks fantastic. We were impressed by the care you took to check all the measurements to ensure an exact fit. Delivery was before Christmas, just as you had promised. The sofa was the final touch to our newly decorated lounge. We would confidently recommend you to anyone."

Response from The Designer Sofa

"We're thrilled that you love your new sofa!"

Frances Follin (28th May 2019)
"We went up to Long Eaton today to inspect our newly recovered sofas - not so much recovered as reconstructed. They look as good as new and are even more comfortable than before. We have had them for over 30 years and they now look good enough to survive the next 30 (even if we don't!) There is real pride in workmanship here and it shows in every detail."

Response from The Designer Sofa

"Thank you, Frances. We put a lot of hard work into making our customers happy as we genuinely want all our customers to have a good experience and receive nothing but the best. Nothing leaves us until the customer has been to our workshop and inspected the work and the quality before paying the balance. New or re-upholstery we put 100% into every job. Best Wishes Ian & the Team"

Mr & Mrs Reddish (11th January 2018)
"We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable."

Response from The Designer Sofa

"I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team"

Nicola Davey (21st November 2022)
"Excellent personal service from initial contact to delivery. It was great to meet the young man who was going to make our sofas. We wanted replicas of two well loved sofas. Taz and his team made a superb job and were able to deliver well before the initial delivery date. You get what you pay for as not the cheapest but definitely worth the money - they even made 4 small cushions at no extra charge."

Response from The Designer Sofa

"Shhhhhh, Don't tell everyone about the free cushions. at the end of the day, we want every one of our clients to be happy with their order and we thought the cushions would finish it off nicely for you. Taz & the Team------ I have Just noticed we have had two 5-star reviews on the same day, we must be doing something right!"

Lorraine (13th February 2021)
"I have just received my sofa and absolutely love it. It is exactly what I asked for. I cant thank Zak enough for all his help. This company is well worth visiting if you would like a bespoke sofa. They even took me around the factory to see the sofas being made which made me really confident they would do a good job and they did. Pure quality."

Sue and Peter Keller (21st April 2021)
"Wonderful professional help and service from this brilliant company. We have had a suite recovered and it’s fabulous. Spent 2 years looking for a new suite before we found Taz and his team and he asked why we didn’t recover our current suite as we loved the style. Taz gave us so much help and advice. Also we have today collected a small chair inherited from my mother which has been recovered too. It’s beautiful. If you want superb workmanship, professional advice and a brilliant friendly company this is the place to go. Thank you so much Taz."

George Manners (31st May 2017)
"I can only describe my experience from start to finish as utterly fantastic. They made me feel so welcome and accommodated my every need. Once i got the chance view my new sofa i was blown away, just knowing that it had been produced for me from scratch is fantastic. No comparison to the big chains!! Personally this is the first sofa i have had made, but my family have had roughly 5 units. Every single one is just sublime!! I would urge anybody who is currently shopping around chains such as DFS and Sofology to pay these guys a visit. Of course they are a tad more expensive, but in the grand scheme of things the value for money is off the scale. Needless to say, i am ecstatic. Thanks so much to Ian and Taz for their fantastic service throughout :)"

Response from The Designer Sofa

"Thank you so much your review it is of the scale too. We want every customer who walks through the door to have a good experience and your review helps me to know we are getting things right. You are right you cannot get this quality on the high street, if you divide the money by how long you will want to own one of bespoke sofas you will not get better value anywhere. Smart shoppers like yourself do not get taken in by all the high street offer's, you just want quality and service at the right price. Thank you for your review. Ian and the Team"

Annie Sanderson (11th December 2020)
"We are absolutely delighted with our sofa and cannot speak highly enough of the service from Taz and all the team. We had a nightmare with access to our cottage which meant a remodelling of the sofa which was done with speed and great good humour and without additional cost. The build and upholstery quality is superb. Forget all the high street ‘special deals’ and go straight to Long Eaton! A quite outstanding company."

Brian & Margaret Laing (19th June 2019)
"A great thank you to Taz and his team for our lovely well made chairs, due to past disappointments in purchasing furniture we decided to go direct to a manufacturer and we found the best in The Designer sofa, Long Eaton. Our journey Took two hours and was well worth it, so we would like to say thank you once again for the kindness we experienced. Brian and Margaret"

Response from The Designer Sofa

"Thank you, Brian & Margaret. We find people are prepared to travel 200, 300 miles and more when it comes to getting good quality sofas and chairs with nice friendly helpful, none pushy staff. I know you had two lots of furniture from other companies and have not been happy, but I hear this story all the time over the past few years. People need to start looking at more than the price. One good question to ask is what springs do you use in the furniture? If you are serious about comfortable furniture that will stay Comfortable for many years to come you need a mesh-topped coil spring unit. Thank you again for taking the trouble to let me know your thoughts on The Designer Sofa. Ian & the Team"