Blog

Pat & David Burton (12th January 2018)
"Dear Taz and the workshop team, We write to say thanks again to you and the team for the wonderful job you did for us on our two sofas and armchair and for your advice on choice and mixing fabrics which really was so helpful. As you know when we paid our pre delivery visit to you we were over the moon with the result, the transformation was amazing and everything you promised from quality to craftsmanship was delivered. We have a brand new suite and it has to be said we like it even more than the original and at a very reasonable cost considering what it would have been to replace. We would highly recommend the company to anyone who wants the reassurance of a truly professional job, the whole experience was a pleasure. Best Regards Pat & David Burton Mansfield"

Response from The Designer Sofa

"Thank you, Pat & David. You are saying what a lot of people say about our re-upholstery work, we always deliver what we promise, and your furniture will look as good if not better than the day you first bought it. We are a professional team, that takes our work very seriously, and our motto is to treat people like you would like to be treated yourself. Best Wishes All the Team"

V Sanders (4th November 2017)
"We were led through the daunting process by a knowledgable and friendly team. The final product is beyond our expectations. The quality and craftsmanship are excellent. I am sure the suite will give us years of service and pleasure. Thank you. We will recommend you with total confidence."

Response from The Designer Sofa

"Thank you for taking the time to send me the photos of your furniture and write a review on here. Unfortunately, there is no way of putting on here with the review, I will have to get that changed if its possible. Yes, your new sofa and chairs will give you many years of comfort and service. And in 15 or so years you can have it re-upholstered and carry on enjoying it for another 15years and longer. We build the best quality sofas in Long Eaton and we are also bespoke, combine this with our helpful non-pushy service this is how it should be. Thank You From all the Team"

Barbara (2nd June 2015)
"A big Thank You for all your advice and patience with us whilst choosing our new sofa design. You were both very professional helping with the design and the colours and materials. We have made a few minor changes which you have sorted out without question or hesitation, and we are now really happy with the final result and it looks great in our lounge. We are looking forward to many years of pleasure from it! We would not hesitate to recommend you to our family and friends who are looking for similar furniture in the future."

Mr & Mrs Hutton (23rd March 2017)
"Had our Belvedere sofas from you years ago and now they need some TLC thank you for restoring them. Highest quality extremely pleased with the result. Excellent workmanship nice to meet the team who worked on our suite. It's our second suite from designer sofa would recommend to everyone."

Response from The Designer Sofa

"We are now getting so many of our customers returning to us after 10 to 20years of having their sofas from us. They either want new or like you want their furniture re-upholstering back to new condition. Even though your sofa was 14years old, it has been lovingly returned to its former glory. Amazingly because we have re-upholstered your work it still has 6 years of its 20-year guarantee to run, but it will last for many years to come and will outlast the furniture you get from the chain stores today."

Mr & Mrs Reddish (11th January 2018)
"We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable."

Response from The Designer Sofa

"I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team"

John and Liz (15th November 2017)
"Our beautiful sofas arrived today and a special word of thanks to you all. Your attention to detail in every respect, good advice, friendly service and efficiency were much appreciated. You all have such enthusiasm for your fine sofas using only the best products available and a look into your factory whilst they are being produced confirms the lengths you go to ensure they are top quality. Many thanks ... and kind regards."

Response from The Designer Sofa

"Thank you so much, we are so pleased that you are happy with your furniture and the service you got from us all here at The Designer Sofa, Unfortunately, there are not many companies left like us in the marketplace now, it is all mass produced furniture sold by a salesman. Chain stores do not offer the level of service we give and they do not use coil springs with hardwood frames with a guaranteed of 20 years. Thank you From all the Team"

John T (3rd May 2017)
"Thank you Taz and Ian, I cannot fault the service or quality of product and I would not hesitate to recommend you anyone. The sofa looks and feels fantastic.""

Response from The Designer Sofa

"We think a quality service is very important, we put the customer first. We have been producing the best quality bespoke sofas in Long Eaton for many years now and will continue to do so. That is why people recommend us to their friends and family with confidence. Best Wishes Ian"

Robin & Karen (2nd June 2015)
"I want to thank you for the building and delivery of our 2 Jordan sofas. They are robust and constructed to a very high standard, just what we need with a lively young family. The customer service from start to finish has been friendly and the advice has been both helpful and professional without being pushy. They are stylish pieces of furniture which are very comfy and would look great in any setting."

Colin Smith (21st April 2017)
"Have been customer for many years,I return because of the TOTAL satisfaction with the team,workmanship,design cost reliability and you become a friend of the proprietor,the management and workforce.I would urge anyone looking for that type of furniture to give them a chance, you will not be disappointed, Willing to offer a recommendation to anyone!!!"

Response from The Designer Sofa

"Thank you, Colin, for your feedback and kind words. We believe in old-fashioned service and quality that has gone from our high street shops nowadays, we also believe a customer is not just for the one order, they are for life. We get our customers returning time after time, over the years we get to know our customers and even see their children grow up. All our customers are always welcome to call in for a cuppa and a chat, This is not just a job to us, its a way of life. Best Wishes Ian"

Malcolm & Christie (5th July 2011)
"We want to tell you how pleased we are with our settee and chairs. The suite has been much admired be family and friends and we are able to say we would highly recommend you.Malcolm is pleased to report his aches upon sitting for any length of time are much improved. Thank you once again for your attention to detail and excellent service."