Blog

Mike and Anne Sutton in Ashfield (15th January 2019)
"We thank you for all the help in designing a very comfortable 3 piece suit. We had been looking around all the large shops but there was nothing suitable, problems like sitting heights depth of seat height of arms and choice of fabrics. Designer Sofa because they are bespoke manufacturers we were able to solve all these problems in just a few visits their care and help was commendable and the result very satisfactory. I highly recommend this company."

Response from The Designer Sofa

"People don't realise how easy it is to look for a sofa when you can have any size you want, and you have no restrictions. People are used to going around the shops and only finding something that will do but not right, and this is not good enough for most people. When you have experienced a bespoke company like The Designer Sofa and find out how easy it is to find your perfect sofa, you want to tell everybody as it makes life so much easier. We design comfort into your new sofa, and it is intended to last for years to come with a massive 35-year construction guarantee, that you just cannot get with a high street company. There is an old saying you get what you paid for, but with The Designer Sofa, you get more than what you pay for."

Mr & Mrs Reddish (11th January 2018)
"We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable."

Response from The Designer Sofa

"I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team"

Jan Stanway (22nd June 2020)
"Taz and Zach, we have been meaning to leave a review for the last six months but we can now report the reaction of friends and family to our 13 pieces of reupholstered furniture. Firstly everyone agrees that the quality is exceptional but they can hardly believe that the two modern sofas in front of their eyes are actually the two old, traditional ones we previously enjoyed for some 14 years! Whilst hunting for a new suite we met Taz who took the time to educate us in much about furniture and upholstery and we made the decision to stay with the expensive furniture we already had. Thank you for all your time and patience and thank goodness, through these extremely strange few months, we have been surrounded by our comfortable ‘new’ furniture. We hope you and all your expert staff are safe and well but we are confident that your business will come through as you are so good at what you do. It was a real pleasure to work with you and nothing seemed to be too much trouble. Our very best wishes to you all, Jan & Ian"

Pierina Anderson (10th February 2019)
"I have just received my wing back chair and I am more than delighted. Great customer service and workmanship."

Response from The Designer Sofa

"Your red wing back chair did look stunning in the red fabric you chose. The Wemyss Walbrook fabric is nice soft and looks great. thank you for taking the time to leave a review. Ian & Taz"

Lynn & Dave Nelson (5th February 2020)
"We’re are so pleased with the workmanship and service. Our multi York sofas look amazing after being re-upholstered and altered slightly in height and seat cushion width. Ian,Taz and the boys do an amazing job. They talk you through all the work and help you decide on fabric and colors. We checked the finished sofas before delivery and could not believe they were the Sam ones. As I sit on one now writing this review I am still amazed at the transformation. The whole team are very professional and friendly. We discussed the work over coffee and chatted for ages you are treated exceptionally well. Thank you so much it was money well spent, yes we could have bought new ones but why when these were only worn out material they frames were solid. Collection and delivery was exceptional as we moved house in between the two, this was not a problem at all. Once again thank you see you in another ten years. 😀"

L McDonagh (6th July 2019)
"Excellent service and experience throughout. I went to the designer sofa because I'd seen several pieces of furniture online I thought were almost perfect but never something that ticked all my boxes. So I went in and showed them some pictures and from there it was all about getting the perfect chair. I was shown the hundreds of fabrics to choose from that meet my needs in colour and resiliance, and shown and got to test the various types of cushions/fillings to decide what was most suitable for me. And then I got the opportunity to sit in a chair and ask for things like "this chair but with a deeper cushion", "the arms need to be 3 inches higher", "the back needs to be wider". Right down to the bespoke level. I was explained the types of wood used to build the frame is hardwood and not a single creak in it. And what's better is if I ever get fed up of the fabric, I can come back and get it reupholstered, because I feel I've got a chair that's actually going to last me a lifetime as opposed to a store brought from even the most highest quality of high street stores. I'm absolutely in love with the armchair and will definitely be going back in the future for a sofa."

Response from The Designer Sofa

"Once you have had a sofa from The Designer Sofa you will come back for more, we believe a customer is for life and not just for that sale, we will always be here to help you. This is also the reason we get so many recommendations, and people sent their family and friend to be looked after by our friendly team. Distance is not a problem we cover the whole country."

Gareth Cosslett (6th July 2020)
"This is a brilliant company, staffed by helpful, flexible people who take an enormous amount of pride in their product. The sofas produced by The Designer Sofa company are absolutely top notch. Beautifully made, very robust. You genuinely get the impression when they deliver you the finished product that they love your sofa as much as you do! They're so proud of their craftsmen and upholsterers and are understandably horrified at some of the shoddy, over-priced rubbish parts of their industry are happy to churn out. All this for a good price. Given that they can make absolutely anything in any style or material you want, why would you go elsewhere? We showed them the type of arm style we wanted in a magazine, they made it. We found a wool we loved from an obscure Welsh mill, they sourced it and made a beautiful footstool out of it (which would have cost three times more if we'd bought elsewhere and would have been nowhere near as well made). A quick story to illustrate the customer care you get from Tas, Zac and the team: as they were delivering my sofa from Long Eaton and my dad still lives there, I cheekily asked if they could also deliver an item of furniture my dad was giving me because they were coming up anyway. It was a very heavy butchers block which takes three men to lift. Many businesses would have said no to the extra hassle. Not only did Tas agree without hesitation, but one of their carpenters fixed its leg while it was at their factory! Free of charge! In his lunch hour! Because "he loves anything in wood and couldn't resist it"! It's the sort of care and pride that you only get with a family company more interested in pleasing their customers than chasing a quick buck. This is the longest online review I've written for anything, ever. I don't normally bother, even if I'm pleased with what I've bought. But I felt so delighted with my sofas that I felt compelled to share what a great little family business this is."

Brian & Margaret Laing (19th June 2019)
"A great thank you to Taz and his team for our lovely well made chairs, due to past disappointments in purchasing furniture we decided to go direct to a manufacturer and we found the best in The Designer sofa, Long Eaton. Our journey Took two hours and was well worth it, so we would like to say thank you once again for the kindness we experienced. Brian and Margaret"

Response from The Designer Sofa

"Thank you, Brian & Margaret. We find people are prepared to travel 200, 300 miles and more when it comes to getting good quality sofas and chairs with nice friendly helpful, none pushy staff. I know you had two lots of furniture from other companies and have not been happy, but I hear this story all the time over the past few years. People need to start looking at more than the price. One good question to ask is what springs do you use in the furniture? If you are serious about comfortable furniture that will stay Comfortable for many years to come you need a mesh-topped coil spring unit. Thank you again for taking the trouble to let me know your thoughts on The Designer Sofa. Ian & the Team"

Margaret Spencer (23rd July 2020)
"If you are looking for good quality and excellent service, look no further. After looking at The Designer Sofa shop, we wouldn't go any where else.. After ordering 2 sofas, they were delayed due to the ,"Virus ". I became very stressed and worried, had we chosen the right fabric and the right style?? Eventually we were able to see our sofas. I was reduced to tears!!! They looked amazing they were soooooo comfortable. They ooze quality. We will be forever grateful that we found this small, family business, where quality is there priority. Many thanks to all who took part in the manufacture of our our wonderful furniture."

Nicola Clarke (11th April 2018)
"We have the most sumptuous settee, chair and footstool all made to our specific requirements. It all looks spectacular in our lounge, we are absolutely delighted with the effect. The customer service from all of the team has been second to none, a most friendly service. We will be returning in the future for other pieces. Thank you so much everyone at The Designer Sofa."

Response from The Designer Sofa

"Not only do we make the best furniture in the country we also pride ourselves on customer service, we genuinely want our customers to be happy and do our best all the way through the process to ensure this. When your bespoke furniture is finished we invite you to the factory to inspect your work before you pay your balance that way you know you are going to be happy with the finished item. From all the team"