Blog

Emma & Graeme Mascall (23rd October 2018)
"We cannot thank you enough for our gorgeous new sofas. After 15 years we decided to change to our dream sofa, a chesterfield. With your expert advice we were able to work out what we wanted from fabric and colour to size. Even better you carried out a measuring service which was for us invaluable. It took all the stress out of the process for us. It was even not too much trouble to hold the sofas for us for a couple of weeks because of a delay with a new floor. Delivery was a breeze and at no time did we have to worry about any little detail because of the quality of both the service and workmanship. We have and continue to recommend you and will certainly be back again for other rooms. A special mention to Ian who went above and beyond and was very patient answering all our questions."

Response from The Designer Sofa

"Thank you for giving your opinion on The Designer Sofa. I must admit I did enjoy coming over to Royal Leamington Spa to do the home service you required. After we had done all the measuring and looked at fabric samples, I went to have a look around Leamington and fell in love with it and have been back with the family four times since, if it were not for you I would not have found out how beautiful it was around your hometown. We always put customers first, and of cause quality, many companies don't bother about quality and the customer when things go wrong. As you know, we have balances and check throughout the design process and when your work is finished, we invite you to the factory to examine your work before you pay the balance. Nothing ever leaves the factory unless"

Nick & Geroudine (3rd October 2016)
"Thankyou for our new sofa. It really has the WOW factor in our lounge.We had searched everywhere for a sofa to fit the space available. Only after speaking to you did we realise the options open to us with a bespoke design. The sofa fits the space exactly and looks fantastic. We were impressed by the care you took to check all the measurements to ensure an exact fit. Delivery was before Christmas, just as you had promised. The sofa was the final touch to our newly decorated lounge. We would confidently recommend you to anyone."

Response from The Designer Sofa

"We're thrilled that you love your new sofa!"

Mr & Mrs Hutton (23rd March 2017)
"Had our Belvedere sofas from you years ago and now they need some TLC thank you for restoring them. Highest quality extremely pleased with the result. Excellent workmanship nice to meet the team who worked on our suite. It's our second suite from designer sofa would recommend to everyone."

Response from The Designer Sofa

"We are now getting so many of our customers returning to us after 10 to 20years of having their sofas from us. They either want new or like you want their furniture re-upholstering back to new condition. Even though your sofa was 14years old, it has been lovingly returned to its former glory. Amazingly because we have re-upholstered your work it still has 6 years of its 20-year guarantee to run, but it will last for many years to come and will outlast the furniture you get from the chain stores today."

Robin & Karen (2nd June 2015)
"I want to thank you for the building and delivery of our 2 Jordan sofas. They are robust and constructed to a very high standard, just what we need with a lively young family. The customer service from start to finish has been friendly and the advice has been both helpful and professional without being pushy. They are stylish pieces of furniture which are very comfy and would look great in any setting."

Matthew Dennison (18th January 2018)
"I would highly recommend this company. Bought Knowles 15 years ago and just had recovered. Excellent job. The really good thing about this company is that they really do care about customer satisfaction and will go to almost any lengths to ensure that you are happy. I would not buy a sofa from anywhere else. They are great value, especially when taking into consideration the quality and service that I received.."

Response from The Designer Sofa

"Whether you have a new bespoke sofa or your sofa re-upholstered we always want to make you happy and we go that little further to ensure this happens. Quality and our customers are our number one priority, and I think it shows in the reviews we receive. Thank You from all the team."

Kate (24th November 2018)
"Thank you all so much. Our sofas look wonderful. I can't believe they are the same ones that left here looking so sad and old a couple of weeks ago. You have all done a wonderful job, and everyone has been so friendly and helpful too. I will be highly recommending you to my friends and family. Congratulations on a job very well done. Best wishes, Kate"

Response from The Designer Sofa

"We have not advertised for years most of our work comes from recommends. You don't need to spend loads on advertising if you make a good product that people want, they will always come back for more and send their friends and family. We have a 35Year construction guarantee, so our customers come back after 15 to 20 years to have their sofas and chairs re-upholstered. All the best, The Designer Sofa"

Malcolm & Christie (5th July 2011)
"We want to tell you how pleased we are with our settee and chairs. The suite has been much admired be family and friends and we are able to say we would highly recommend you.Malcolm is pleased to report his aches upon sitting for any length of time are much improved. Thank you once again for your attention to detail and excellent service."

Pierina Anderson (10th February 2019)
"I have just received my wing back chair and I am more than delighted. Great customer service and workmanship."

Response from The Designer Sofa

"Your red wing back chair did look stunning in the red fabric you chose. The Wemyss Walbrook fabric is nice soft and looks great. thank you for taking the time to leave a review. Ian & Taz"

Ann Fred Hussey (5th May 2018)
"Dear Taz and Ian Many thanks for the exceptional customer service we have had since having our suite reupholstered with your company. We have been very pleased with the finished result and the high standard of workmanship involved. All of your team have done a great job. Even returning our suite the boys managed to manoeuvre the suite back into position with no mishaps. We would not hesitate to recommend your company to other people. Once again many thanks yours sincerely. Ann & Fred Hussy"

Response from The Designer Sofa

"Hi Anne and Fred Thank you very much for your feedback much appreciated. We are very proud of our customer services and the quality we produce for every customer. We think there is only one way to do a job and that is the right way, much of the work we do on re-upholstery it's better when we have finished it than the job was originally when first purchased. You can be reassured we are going to do with the first class job for you because when the work is finished we invite you down to have a look at it, and examine it before you pay your balance and we deliver it back out to you. Ian & the Team"

Paul & Ali Bailey (1st December 2018)
"A real family business, giving a friendly, personal service where nothing is too much trouble. We decided that our old suite needed replacing but our living room is small and we needed something petite to fit in. A bespoke 3 piece was required. We chose our preferred suite and The Designer Sofa were most helpful offering to adjust the width, depth and height to suit as part of the service. We are delighted with the result and have already fallen asleep on our new furniture in front of the fire on a number of occasions due to its comfort. I visited the showroom recently and was welcomed like an old friend, such is the service. I cannot recommend them highly enough !"

Response from The Designer Sofa

"We pride ourselves on being a family run business, and it does show in the level of service you will get from The Designer Sofa it`s not just a job its a way of life for us. When you go to the big high street shops it's not the same, you're just a number, we treat everyone like friends and you never want to let a friend down. Ian and the Team"