Blog

Ann & Fred (7th September 2017)
"Many thanks for the exceptional customer service we have had since having our suite re-upholstered with your company. We have been very pleased with the finished result and high standard of workmanship involved. All of your team have done a great job, even returning our suite, the boys managed to manoeuvre the suite back into position with no mishaps. We wouldn't hesitate to recommend your company to other people."

Response from The Designer Sofa

"We supply quality and service you don't get in the big chain stores anymore, you are just a number to them. We are a family firm based in Long Eaton for many years now, we get to know many of our customs as they have been returning to us for over 20 years. We will help you if you want a bespoke sofa or your treasured old sofas reupholstered. That is why like you our customers would not hesitate to recommend us to friends and family. Thank You From all at The Designer Sofa"

John and Liz (15th November 2017)
"Our beautiful sofas arrived today and a special word of thanks to you all. Your attention to detail in every respect, good advice, friendly service and efficiency were much appreciated. You all have such enthusiasm for your fine sofas using only the best products available and a look into your factory whilst they are being produced confirms the lengths you go to ensure they are top quality. Many thanks ... and kind regards."

Response from The Designer Sofa

"Thank you so much, we are so pleased that you are happy with your furniture and the service you got from us all here at The Designer Sofa, Unfortunately, there are not many companies left like us in the marketplace now, it is all mass produced furniture sold by a salesman. Chain stores do not offer the level of service we give and they do not use coil springs with hardwood frames with a guaranteed of 20 years. Thank you From all the Team"

Sarah Garner (2nd January 2018)
"We were recommended to The Designer Sofa by a friend and was absolutely delighted with the service and help provided from start to finish. It was fantastic that we were able to have a bespoke sofa that met all our requirements where we could choose the exact size required and there was so much choice of fabric. Ian and the team have so much knowledge of upholstery and can also advise on certain aspects of the design to ensure it is exactly what you need. The quality and comfort of our new sofa is excellent! I would never buy a sofa now from anywhere else and recommend them to all my family and friends. Thank you to all the team."

Response from The Designer Sofa

"We always aim to please we are so glad you like the work we produced for you. All our sofas are made especially for each customer and we are very proud of the quality we produce which comes through in the reviews and feedback we get from our customers. You just don't get the attention to detail and quality that we produce in the High Street shops. Thank You From all the Team."

Pam Young (25th January 2018)
"Thanks for restoring areas of our ten year old Tetrad sofas destroyed by our cats! They now look like new. The cats have also had their claws clipped! We are very pleased with your work."

Response from The Designer Sofa

"Thank you Pam, for the feedback, yes good idea to have the cat's claws clipped as your sofas look so good now. Ian & the Team"

Pat & David Burton (12th January 2018)
"Dear Taz and the workshop team, We write to say thanks again to you and the team for the wonderful job you did for us on our two sofas and armchair and for your advice on choice and mixing fabrics which really was so helpful. As you know when we paid our pre delivery visit to you we were over the moon with the result, the transformation was amazing and everything you promised from quality to craftsmanship was delivered. We have a brand new suite and it has to be said we like it even more than the original and at a very reasonable cost considering what it would have been to replace. We would highly recommend the company to anyone who wants the reassurance of a truly professional job, the whole experience was a pleasure. Best Regards Pat & David Burton Mansfield"

Response from The Designer Sofa

"Thank you, Pat & David. You are saying what a lot of people say about our re-upholstery work, we always deliver what we promise, and your furniture will look as good if not better than the day you first bought it. We are a professional team, that takes our work very seriously, and our motto is to treat people like you would like to be treated yourself. Best Wishes All the Team"

V Sanders (4th November 2017)
"We were led through the daunting process by a knowledgable and friendly team. The final product is beyond our expectations. The quality and craftsmanship are excellent. I am sure the suite will give us years of service and pleasure. Thank you. We will recommend you with total confidence."

Response from The Designer Sofa

"Thank you for taking the time to send me the photos of your furniture and write a review on here. Unfortunately, there is no way of putting on here with the review, I will have to get that changed if its possible. Yes, your new sofa and chairs will give you many years of comfort and service. And in 15 or so years you can have it re-upholstered and carry on enjoying it for another 15years and longer. We build the best quality sofas in Long Eaton and we are also bespoke, combine this with our helpful non-pushy service this is how it should be. Thank You From all the Team"

Doreen and Roy (2nd June 2016)
"We are sending as promised some pictures of our `new` 3 piece suite. It is hard to believe that this is our old one re-built! You have done an absolutely marvellous job – we are delighted. Friends who have seen it so far can`t believe what a magnificent job you have carried out and you have been such a friendly firm to deal with. Needless to say we shall certainly recommend The Designer Sofa to anyone who wants a new suite."

Mr & Mrs Hutton (23rd March 2017)
"Had our Belvedere sofas from you years ago and now they need some TLC thank you for restoring them. Highest quality extremely pleased with the result. Excellent workmanship nice to meet the team who worked on our suite. It's our second suite from designer sofa would recommend to everyone."

Response from The Designer Sofa

"We are now getting so many of our customers returning to us after 10 to 20years of having their sofas from us. They either want new or like you want their furniture re-upholstering back to new condition. Even though your sofa was 14years old, it has been lovingly returned to its former glory. Amazingly because we have re-upholstered your work it still has 6 years of its 20-year guarantee to run, but it will last for many years to come and will outlast the furniture you get from the chain stores today."

Peter & Sheila Roughton (11th December 2017)
"Uninspired by lack of choice, quality and value for money from high street retailers and department stores, the Internet persuaded us a trip to Long Eaton might be worthwhile. So pleased we did as the service afforded by Taz and his team was first class. From a picture we provided from a magazine, we had made a snuggler and a sofa in matching fabrics. At a cost no higher than we could have paid on the high street, we have two beautiful and unique pieces of furniture that we are absolutely delighted with. We would recommend anyone looking for quality and service and unable to find it on the high street, make the trip to The Designer Sofa at Long Eaton."

Response from The Designer Sofa

"A lot of people cannot find what they want on the high street and when they do the quality is not high enough. Smart shoppers like you think outside the box and think there must be more than the High Street and brands you see on the TV. This is where the designer sofa comes in, we can cater for your every need whether you want a really large sofa or small sofa, it's no problem for us. The looks of your sofa are important too, you can design your own sofa round the looks and quality that suits you. Thank You Ian"

Matthew Dennison (18th January 2018)
"I would highly recommend this company. Bought Knowles 15 years ago and just had recovered. Excellent job. The really good thing about this company is that they really do care about customer satisfaction and will go to almost any lengths to ensure that you are happy. I would not buy a sofa from anywhere else. They are great value, especially when taking into consideration the quality and service that I received.."

Response from The Designer Sofa

"Whether you have a new bespoke sofa or your sofa re-upholstered we always want to make you happy and we go that little further to ensure this happens. Quality and our customers are our number one priority, and I think it shows in the reviews we receive. Thank You from all the team."