Blog

Peter & Sheila Roughton (11th December 2017)
"Uninspired by lack of choice, quality and value for money from high street retailers and department stores, the Internet persuaded us a trip to Long Eaton might be worthwhile. So pleased we did as the service afforded by Taz and his team was first class. From a picture we provided from a magazine, we had made a snuggler and a sofa in matching fabrics. At a cost no higher than we could have paid on the high street, we have two beautiful and unique pieces of furniture that we are absolutely delighted with. We would recommend anyone looking for quality and service and unable to find it on the high street, make the trip to The Designer Sofa at Long Eaton."

Response from The Designer Sofa

"A lot of people cannot find what they want on the high street and when they do the quality is not high enough. Smart shoppers like you think outside the box and think there must be more than the High Street and brands you see on the TV. This is where the designer sofa comes in, we can cater for your every need whether you want a really large sofa or small sofa, it's no problem for us. The looks of your sofa are important too, you can design your own sofa round the looks and quality that suits you. Thank You Ian"

Pam Young (25th January 2018)
"Thanks for restoring areas of our ten year old Tetrad sofas destroyed by our cats! They now look like new. The cats have also had their claws clipped! We are very pleased with your work."

Response from The Designer Sofa

"Thank you Pam, for the feedback, yes good idea to have the cat's claws clipped as your sofas look so good now. Ian & the Team"

Mr & Mrs Moon (28th September 2018)
"We enjoyed the friendly and helpful approach to the process of reupholstering our 20+ year old suite which has been transformed and looks very much as if it will last us yet another 20 years. The care taken at every stage from quote to delivery was exemplary and we'd most certainly recommend the Designer Sofa team to anyone looking to revive a tired sofa or chair."

Response from The Designer Sofa

"Thank very much for your feedback, and it is reviews like this that make it all worthwhile. We are a family firm that treats people how we would like to be treated, from walking through the door for the first time, to coming to see your finished work before we deliver it to you. We ask all or customer to visit us when their work is compleated, whether is new or re-upholstery, to have a look and to make sure the work has been carried out to a high standard and they are happy before the balance is paid. Nothing is ever delivered to you unless it is 100%, we want you to be happy with the finished work. From all the team."

John and Liz (15th November 2017)
"Our beautiful sofas arrived today and a special word of thanks to you all. Your attention to detail in every respect, good advice, friendly service and efficiency were much appreciated. You all have such enthusiasm for your fine sofas using only the best products available and a look into your factory whilst they are being produced confirms the lengths you go to ensure they are top quality. Many thanks ... and kind regards."

Response from The Designer Sofa

"Thank you so much, we are so pleased that you are happy with your furniture and the service you got from us all here at The Designer Sofa, Unfortunately, there are not many companies left like us in the marketplace now, it is all mass produced furniture sold by a salesman. Chain stores do not offer the level of service we give and they do not use coil springs with hardwood frames with a guaranteed of 20 years. Thank you From all the Team"

Sarah Garner (2nd January 2018)
"We were recommended to The Designer Sofa by a friend and was absolutely delighted with the service and help provided from start to finish. It was fantastic that we were able to have a bespoke sofa that met all our requirements where we could choose the exact size required and there was so much choice of fabric. Ian and the team have so much knowledge of upholstery and can also advise on certain aspects of the design to ensure it is exactly what you need. The quality and comfort of our new sofa is excellent! I would never buy a sofa now from anywhere else and recommend them to all my family and friends. Thank you to all the team."

Response from The Designer Sofa

"We always aim to please we are so glad you like the work we produced for you. All our sofas are made especially for each customer and we are very proud of the quality we produce which comes through in the reviews and feedback we get from our customers. You just don't get the attention to detail and quality that we produce in the High Street shops. Thank You From all the Team."

Pat & David Burton (12th January 2018)
"Dear Taz and the workshop team, We write to say thanks again to you and the team for the wonderful job you did for us on our two sofas and armchair and for your advice on choice and mixing fabrics which really was so helpful. As you know when we paid our pre delivery visit to you we were over the moon with the result, the transformation was amazing and everything you promised from quality to craftsmanship was delivered. We have a brand new suite and it has to be said we like it even more than the original and at a very reasonable cost considering what it would have been to replace. We would highly recommend the company to anyone who wants the reassurance of a truly professional job, the whole experience was a pleasure. Best Regards Pat & David Burton Mansfield"

Response from The Designer Sofa

"Thank you, Pat & David. You are saying what a lot of people say about our re-upholstery work, we always deliver what we promise, and your furniture will look as good if not better than the day you first bought it. We are a professional team, that takes our work very seriously, and our motto is to treat people like you would like to be treated yourself. Best Wishes All the Team"

Mr & Mrs Roach (5th December 2017)
"We thank the team of the designer sofa in Long Eaton for the excellent service. They carried out a home visit to check the sizes of the three-piece suite, from the initial visit to the to the delivery the team were always quick to answer any questions and make sure the specifications were exactly what we wanted. We have now had the three piece suite for several weeks and we can only give the highest recommendations for the quality and service thank you to the team at the designer sofa, thank you. John"

Response from The Designer Sofa

"Thank you for calling us a team because that's what we are, we believe a team can work a lot better than a collection of individuals, everybody has to do their part from start to finish to make a good experience for you. I really wanted to make you happy, because you told me the last two suites you have had you have been unhappy with them and this is your third attempt, that's why you have waited to do this review you because you wanted to try the furniture for a few week first to make sure he was happy. This means a lot to me Ian"

V Sanders (4th November 2017)
"We were led through the daunting process by a knowledgable and friendly team. The final product is beyond our expectations. The quality and craftsmanship are excellent. I am sure the suite will give us years of service and pleasure. Thank you. We will recommend you with total confidence."

Response from The Designer Sofa

"Thank you for taking the time to send me the photos of your furniture and write a review on here. Unfortunately, there is no way of putting on here with the review, I will have to get that changed if its possible. Yes, your new sofa and chairs will give you many years of comfort and service. And in 15 or so years you can have it re-upholstered and carry on enjoying it for another 15years and longer. We build the best quality sofas in Long Eaton and we are also bespoke, combine this with our helpful non-pushy service this is how it should be. Thank You From all the Team"

Malcolm & Christie (5th July 2011)
"We want to tell you how pleased we are with our settee and chairs. The suite has been much admired be family and friends and we are able to say we would highly recommend you.Malcolm is pleased to report his aches upon sitting for any length of time are much improved. Thank you once again for your attention to detail and excellent service."

Doreen and Roy (2nd June 2016)
"We are sending as promised some pictures of our `new` 3 piece suite. It is hard to believe that this is our old one re-built! You have done an absolutely marvellous job – we are delighted. Friends who have seen it so far can`t believe what a magnificent job you have carried out and you have been such a friendly firm to deal with. Needless to say we shall certainly recommend The Designer Sofa to anyone who wants a new suite."