Blog

Marian Hale (16th March 2020)
"What an amazing company to buy your sofa from. Taz the owner and his staff including his son Zack are the most wonderful people to do business with, also his team of upholsterers who work in the factory. They pride themselves on customer satisfaction and producing a sofa that not only looks amazing but is well made and comfortable. I needed the arms on my new sofa raising before I took delivery of it, I felt very worried about asking if they could alter it for me. I need not have concerned myself, Taz was so understanding, his motto is getting the job done the right way so that his customers are happy with the end product. Even if that means altering the sofa before it leaves his showroom, and putting more work upon himself and his hard pressed workers who work extremely hard. So may I say a big thank you to Designer Sofa for being the best place to buy quality armchairs, sofa’s etc. Cannot wait to get my finished sofa but I am prepared to wait because I know the quality of what the end product will look like. Best wishes Marian Hale"

George Manners (31st May 2017)
"I can only describe my experience from start to finish as utterly fantastic. They made me feel so welcome and accommodated my every need. Once i got the chance view my new sofa i was blown away, just knowing that it had been produced for me from scratch is fantastic. No comparison to the big chains!! Personally this is the first sofa i have had made, but my family have had roughly 5 units. Every single one is just sublime!! I would urge anybody who is currently shopping around chains such as DFS and Sofology to pay these guys a visit. Of course they are a tad more expensive, but in the grand scheme of things the value for money is off the scale. Needless to say, i am ecstatic. Thanks so much to Ian and Taz for their fantastic service throughout :)"

Response from The Designer Sofa

"Thank you so much your review it is of the scale too. We want every customer who walks through the door to have a good experience and your review helps me to know we are getting things right. You are right you cannot get this quality on the high street, if you divide the money by how long you will want to own one of bespoke sofas you will not get better value anywhere. Smart shoppers like yourself do not get taken in by all the high street offer's, you just want quality and service at the right price. Thank you for your review. Ian and the Team"

Mr & Mrs Moon (28th September 2018)
"We enjoyed the friendly and helpful approach to the process of reupholstering our 20+ year old suite which has been transformed and looks very much as if it will last us yet another 20 years. The care taken at every stage from quote to delivery was exemplary and we'd most certainly recommend the Designer Sofa team to anyone looking to revive a tired sofa or chair."

Response from The Designer Sofa

"Thank very much for your feedback, and it is reviews like this that make it all worthwhile. We are a family firm that treats people how we would like to be treated, from walking through the door for the first time, to coming to see your finished work before we deliver it to you. We ask all or customer to visit us when their work is compleated, whether is new or re-upholstery, to have a look and to make sure the work has been carried out to a high standard and they are happy before the balance is paid. Nothing is ever delivered to you unless it is 100%, we want you to be happy with the finished work. From all the team."

JUSTINE LEAPER (10th October 2018)
"Our sofa, chair and footstools where purchased 7years ago and apart from a few dog hairs I haven't brushed off today they still look as good today and are just as comfortable as when we had them. Furniture that's made to to your own requirements whether its extra support needed for a bad back or preference for a slightly taller chair back Is not a problem. The service, knowledge, quality and craftsmanship from all at The Design Sofa can not be beaten."

Response from The Designer Sofa

"It`s nice to get feedback from a customer who has had our furniture for a few years and have had a chance to see how good it is. We can make furniture to fit you and your room, and if you have a bad back or some other medical condition we can make a sofa to help you. Our furniture is not mass produced very quickly like the sofa on the high street, each one is handmade especially for you. When your frame is made your name is put on it at the beginning and our craftsman will then turn it into your sofa or chair. Thank You from all the Team"

A Parker (29th June 2019)
"I never thought I'd be saying this but......today I was moved to tears by the sight of my new sofa! It was 12 wks ago that my husband and I walked into The Designer Sofa shop and met Taz and Ian. We'd been looking for a new sofa for about a year. I had an image in my head of what I wanted and despite listening to various sales patter and visiting endless furniture and department stores, I wasn't happy with the choices available. What a breath of fresh air it was to meet Taz and his team. They are all very proud and passionate about what they do and rightly so. The service they deliver is truly exceptional. The furniture is all handmade using the highest quality British hardwood and springs. The team's ethics and values take you back to a time when buying British meant you were guaranteed the highest quality product that would be reliable and sold at an honest price. Taz explained that they could make any sofa we wanted, any style, size, any fabric.....the choice is endless. There is no "hard sell" or sales banter. They don't need to. The quality speaks for itself. He then proceeded to show us how they make the furniture! He proudly introduced us to his craftsmen in the workshop next door.....no room for hierarchy there. Immediately the team's expertise, skill and honesty was apparent. Their transparency was so refreshing. True British craftsmanship is rare these days but that is what you get with The Designer Sofa team. They have kept us informed throughout the whole process, ensuring we were happy with the way the fabric would fit the frame. I've always had a second hand sofa before......so silly as it sounds........I was quite moved today when I saw my sofa completed! The "image in my head" had become a reality and is much better than I ever dreamed. It is perfect in every way, the quality and detail are astounding and it is comfortable beyond belief. A huge thank you to Taz and his team and best wishes for the future."

Response from The Designer Sofa

"This review sums up why we only get 5-star reviews. We are passionate about what we do, British craftsmanship at it`s best. Our team of men and women work for you to produce the best furniture you will get anywhere. Call us now on 0115 9464636 and put us to the test, it will be the best decision you could ever make when looking for your dream furniture."

Robin & Karen (2nd June 2015)
"I want to thank you for the building and delivery of our 2 Jordan sofas. They are robust and constructed to a very high standard, just what we need with a lively young family. The customer service from start to finish has been friendly and the advice has been both helpful and professional without being pushy. They are stylish pieces of furniture which are very comfy and would look great in any setting."

John T (3rd May 2017)
"Thank you Taz and Ian, I cannot fault the service or quality of product and I would not hesitate to recommend you anyone. The sofa looks and feels fantastic.""

Response from The Designer Sofa

"We think a quality service is very important, we put the customer first. We have been producing the best quality bespoke sofas in Long Eaton for many years now and will continue to do so. That is why people recommend us to their friends and family with confidence. Best Wishes Ian"

Ray Walsh (17th July 2017)
"We looked for a local business where work is carried out in house. We set out to by new but following an inspection by Ian the salesman, we had our own furniture reupholstered. Thanks go to Tas, Ian and the whole team for a great job."

Response from The Designer Sofa

"We have been making sofas in Long Eaton now for many years and we are very proud of our quality, service and advice. We always give the best advice tailored to each customer. In your case, you had spent some time looking for new, with no luck. I listened carefully to you and advised you had your existing furniture restored to its former glory. You didn't realize it at the time but you already had a well-made sofa that ticked all your boxes, why look for new. Thank You From all the team at The Designer Sofa"

Pat & David Burton (12th January 2018)
"Dear Taz and the workshop team, We write to say thanks again to you and the team for the wonderful job you did for us on our two sofas and armchair and for your advice on choice and mixing fabrics which really was so helpful. As you know when we paid our pre delivery visit to you we were over the moon with the result, the transformation was amazing and everything you promised from quality to craftsmanship was delivered. We have a brand new suite and it has to be said we like it even more than the original and at a very reasonable cost considering what it would have been to replace. We would highly recommend the company to anyone who wants the reassurance of a truly professional job, the whole experience was a pleasure. Best Regards Pat & David Burton Mansfield"

Response from The Designer Sofa

"Thank you, Pat & David. You are saying what a lot of people say about our re-upholstery work, we always deliver what we promise, and your furniture will look as good if not better than the day you first bought it. We are a professional team, that takes our work very seriously, and our motto is to treat people like you would like to be treated yourself. Best Wishes All the Team"

Pierina Anderson (10th February 2019)
"I have just received my wing back chair and I am more than delighted. Great customer service and workmanship."

Response from The Designer Sofa

"Your red wing back chair did look stunning in the red fabric you chose. The Wemyss Walbrook fabric is nice soft and looks great. thank you for taking the time to leave a review. Ian & Taz"