Blog

Keith Routledge (28th September 2021)
"Absolutely brilliant! We've just had our sofa delivered and absolutely love it!!! A big thank you to the whole team at The Designer Sofa, it was a wonderful buying experience from the showroom visit to the delivery. We wish we'd found these guys before we wasted money on total rubbish from the high street."

Peter & Bernie McArdle (18th June 2020)
"A company producing top quality products with superb customer service. They use the best materials to create modern and traditional designs at reasonable cost. Very pleased with our sofa."

Rob & Karolina (26th April 2022)
"Superb service throughout. Simply cannot fault the sofa. Being able to have this made to our sizes in our choice of fabric whilst having the benefit of your experience in designing what we wanted - perfect. The guys who delivered it were really careful (much appreciated) and took it up 2 flights of stairs with great good humour and no complaints. Better than we imagined and we had high expectations! Fantastic quality and customer experience."

Response from The Designer Sofa

"We do what we can to help. You defiantly need a sense of humour, to get one of our sofas up two flights of steps, any chance you can move to a bungalow for your next order. Taz"

Anita Hallett (21st June 2022)
"Excellent is what the guys have made. Exactly what I was looking for my settee and extra long corner settee. High quality and service. Made to my specifications. Great care and craftsman ship sadly lost by the main stream furniture retailers. Attention to detail. Thank you Taz and your excellent team."

Response from The Designer Sofa

"Thank you Anita, you about hit the nail on the head with this review. this is what we are about not the mass market, not made to your specs and questionable and quality at best."

Michele Giles (16th May 2019)
"To buy new or reupholster our old suite that was the dilemma! Our sofas had been custom made 16 years ago and were looking worn and tired but nothing in the big furniture stores caught our eye. After reading the reviews and speaking to Ian I knew we'd made the right decision to go with the Designer Sofa option to reupholster for us. We are thrilled with the results! We now have an updated suite with lovely 'plumpy' cushions and believe me, after sitting on our conservatory wicker furniture for 4 weeks, we are so glad to have our comfy sofas back! All the team were brilliant from help with choosing fabrics to collection and delivery - would highly recommend."

Response from The Designer Sofa

"Thank you, Michele and Steve. We always do our best from meeting a client to delivering you sofas to your home. If you want a new sofa or re-upholstery we use the same part and nothing is the second best. We are so proud of the work we produce that when it is finished we invite you back to look at the finished sofas or chairs, we don't expect you to pay until you are 100% happy with the finished work. That is the reason we get so many good reviews, we really do care. Ian & the Team"

Ian Stewart (27th November 2018)
"Excellent customer service. 4 years after the purchase of our sofa, we decided to alter the height of it. Ian gave us spare legs to try at home to make sure we got it right and then did the alterations for free. He also took the time to talk through different cushion types and made sure we didn’t make any hasty, expensive decisions."

Response from The Designer Sofa

"At The Designer Sofa we think After Sales Service is really important as we want all our loyal customers to be happy for years to come. The alteration Mr Stewart wanted was not covered under the guarantee as it was not a fault but an alteration he wanted making after 4 years of having the sofas. I thought it was more important to help Mr Stewart than make a few pounds so I did not charge him for the alterations. We also take the same view when we first meet you and work out you requirements and need for your new sofa or corner unit, we don't use the fact we are bespoke to put the price up, when we know what you want we will always do as many of the bespoke alteration at no extra charge as we can, we don't want bespoke to be expensive. The reason we get get so many recommends and good reviews is we put customers first and keep the quality of or furniture high at a price you will like if you want quality furniture. Ian & the Team"

Chris Jowett (21st June 2017)
"Top quality sofa, made to measure, choice of thousands of fabrics and cost no more than lesser quality sofas at some high street shops. Plus a 20-year guarantee. It's nice to find people who care about what they make and sell these days. Chris Jowett"

Response from The Designer Sofa

"Thank you, Chris We are a family firm and it`s nice to deal with a nice family like yourselves. We do appreciate the feedback it is important to use. Call in any time you are passing it would be good to see you all again."

Yvonne and mark (24th September 2023)
"To be honest, we stumbled across designer sofas, and this is when we met Taz, what a lovely man, very honest, reassuring, and his expertise on any type of furniture is outstanding and not a all pushy we looked at plenty other sofa stores and this one is outstanding. Don’t waste your time go to designer sofa in Long Eaton So we had two bespoke sofa made and they are outstanding quality top marks for the craftsmanship and affordability thanks Taz lovely to have met you Yvonne and mark."

Response from The Designer Sofa

"Thank you for all the kind words, I do try my best. As always we try to do the best we can for as little money as we can. is this the cheapest furniture on the market,NO. We are not trying to be, there are too many out on the high street already. What we do, is treat people with respect and make the finest furniture you can find for the best price it can be made. this is how we get all the good reviews. Taz and all the team."

Nicola Davey (21st November 2022)
"Excellent personal service from initial contact to delivery. It was great to meet the young man who was going to make our sofas. We wanted replicas of two well loved sofas. Taz and his team made a superb job and were able to deliver well before the initial delivery date. You get what you pay for as not the cheapest but definitely worth the money - they even made 4 small cushions at no extra charge."

Response from The Designer Sofa

"Shhhhhh, Don't tell everyone about the free cushions. at the end of the day, we want every one of our clients to be happy with their order and we thought the cushions would finish it off nicely for you. Taz & the Team------ I have Just noticed we have had two 5-star reviews on the same day, we must be doing something right!"

Anthony (24th November 2023)
"I needed a specialised chair for my elderly mother to her requirements. Taz and the team were helpful right from the beginning and ensured my mum would be sitting comfortably in just 4 weeks. Can't thank them enough. And at a reasonable cost considering the quality of their furniture. Thank you."

Response from The Designer Sofa

"It was a pleasure to help you and your mum. We try to keep our costs reasonable, but quality does come at a price. Taz"