Customer Reviews

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Mr.Rowland Sutton
22nd January 2021
Overall Satisfaction
Comment
EXCELLENT.
Mr.Rowland Sutton
22nd January 2021
Overall Satisfaction
Comment
Exellent

Response from The Designer Sofa
I think this is the shortest review ever, but it about sums it up. Thank you.
Spalding
11th January 2021
Overall Satisfaction
Comment
From the day we walked into the shop, the family have been so helpful. The chair and sofa we received is just as we wanted, nothing has been to much trouble, with a Christmas delivery after a delay obtaining materials due to world shortage. Second home visit to fit final order. I cannot recommend this company enough very professional and caring about their furniture.And more than happy to shop with them again.
Shaf
1st January 2021
Overall Satisfaction
Comment
After a lot of searching around for a sofa, I realised what I wanted, to what I actually needed was not going to materialise. I found an absolutely amazing company, who were willing to do exactly what I wanted, the colour I wanted too. Despite the current climate, they were still able to deliver. I can not speak highly enough about the quality, the comfort, the materials used were absolutely perfect, from beginning to end the whole team have been professional and thoughtful towards me as a customer, kept me updated with processes, never failed with responses. I had 2 pieces made to measure, I can only say how exceptionally pleased I am, that I choose this amazing company, they absolutely delivered the outcome as promised. So pleased, I would shout from the roof tops to say I strongly recommend them. If you want quality, style, bespoke with no corners cut, this is the place to be. Just to add professionalism is the icing on top. These guys surely deliver the result. Thank you so much, from one exceptionally happy customer.🤗
Denys & Heather.
22nd December 2020
Overall Satisfaction
Comment
From start to Finish Taz and his Team members were as helpful, polite and professional as could be , we are very pleased with our final product and would recommend anybody who needs reassurance and a fine quality product to take time to visit .Thank you .
Nigel Price
15th December 2020
Overall Satisfaction
Comment
I have nothing but praise for Taz and his team. They more than fulfilled my expectations with an entirely new take on a chaise longue. Taz developed the design and it all worked, with a well constructed frame and beautifully upholstered. I can certainly recommend this business if you want to own something that lasts.
Annie Sanderson
11th December 2020
Overall Satisfaction
Comment
We are absolutely delighted with our sofa and cannot speak highly enough of the service from Taz and all the team. We had a nightmare with access to our cottage which meant a remodelling of the sofa which was done with speed and great good humour and without additional cost. The build and upholstery quality is superb. Forget all the high street ‘special deals’ and go straight to Long Eaton! A quite outstanding company.
Vicky P
8th November 2020
Overall Satisfaction
Comment
We purchased our sofas over 7 years ago and they still look amazing. The fabric hasn’t faded or worn and the cushions are as firm as they were when new. Would definitely recommend! 👍🏼
Aileen lyon
2nd November 2020
Overall Satisfaction
Comment
Brilliant service from beginning to end. Did everything they could to enable me to get my sofa when lock down was looming. Sofa is so comfortable.thankyou
Emma Blakeman
27th September 2020
Overall Satisfaction
Comment
Where do we begin! We hunted high and low for quite some time to find a reputable business we could trust to reupholster our 17 year old Duresta, which apart from being rather dated (it being inherited from my Mum) was still in excellent condition. We knew how well made the older Duresta models are and wanted to do it justice by getting the job done right. We first made the trip up from Coventry last November, and met Ian, wonderfully welcoming, helpful and instilled confidence in us that this was the right place for our beloved Duresta to get its new lease of life!. Next trip up was in February for another look at fabrics, and finally settling on what we wanted after taking some books home and pondering for a while. Several messages later between myself and Ian, me changing my mind, coming up with new ideas, colours we finally made our decision. Ian never complained about my chopping and changing and couldn't of been more helpful We finally settled on a fabric and placed our order. COVID then hit but that was ok we could live another few months with the old version. Our sofa was eventually taken away and even though we are quite a way from Nottingham picking our sofa from Coventry was no problem which we were very grateful for. I had a few chats with Taz over the phone about cushion fillings etc, all adding to the confidence we were getting a good job done. We finally got a call to say the sofa was ready for viewing, the balance owing not payable until we had seen it and were happy with it (showing that it's not just about taking our money, they genuinely want you to be happy before paying). We took Mum with us to see the finished product and were all speechless - can you get emotional about a sofa!. The quality of workmanship was second to none, the fabric we picked which you can never be 100% sure of until you see it on the actual product was fantastic quality and we were all over the moon. I had picked contrasting fabric for scatter cushions and the workmanship on those was excellent to. Mum wanted her sofa back - of course we declined :-). Taz who we met for the first time for the viewing was amazing, informative, has a genuine passion for his trade and doing what he produces justice and he didn't dissapoint. The two lads who picked the sofa up and were also there on the day of viewing were also extremely helpful, polite and they just add to the customer service and the whole experience. The sofa was delivered to us a couple of days later and it looks amazing in our lounge. We are over the moon and would highly recommend this company to anyone who asks. Thank you so so much. You are all truly amazing. Emma and Mark Blakeman (and Mum!)
David Cosslett
12th September 2020
Overall Satisfaction
Comment
Super sofa. Outstanding service from beginning to end and a fantastic product. Recommended by my brother see earlier review. The only reason my wife has forgiven him for pinching the butchers block is because of his recommendation. The sofa was worth it, a fantastic family firm.
Jan Brockhurst
1st September 2020
Overall Satisfaction
Comment
Cannot speak too highly of these guys. From start to finish, the service we received in choosing our new suite was exemplary. Advice, ideas and even referrals to other showrooms so that we were able to feel completely satisfied with quality and value. Nothing was too much trouble and we made our decisions. Now we can't wait to see our suite. Highly recommend this company to anyone. A fabulous shopping experience!
Nigel and Jenny Page
27th July 2020
Overall Satisfaction
Comment
We had been looking to replace our sofa and two armchairs for ages and we found The Designer Sofa Company by chance whilst visiting the showrooms of a large manufacturer opposite. We popped in and were immediately struck by their pride in the materials they use and in the skill they apply in hand making their furniture. They were incredibly helpful in explaining how good furniture is constructed (and how volume manufacturers often use other methods to save time). We took our time – they were very patient and we were not rushed – and ordered two sofas, one of which was to the bespoke size that we required. Prior to the agreed delivery date, the lockdown, because of the Covid-19 pandemic, started. We accepted that a delay was inevitable and was not their fault and we contacted Zac from time to time to check on progress once the lockdown was easing. When our sofas were ready, we visited Long Eaton to view them and confirm that we were happy with them. Extra customer care like this is very difficult to find nowadays. Taz is obviously passionate about the quality his company produces and wants his customers to be happy. The sofas arrived and we are delighted with them. The frames are very solid and obviously well-made and the cushions are very comfortable. Zac and his brother worked carefully to get them through several doorways and into our lounge. Thank you to Taz, Zac and the whole team for our wonderful new sofas.
Margaret Spencer
23rd July 2020
Overall Satisfaction
Comment
If you are looking for good quality and excellent service, look no further. After looking at The Designer Sofa shop, we wouldn't go any where else.. After ordering 2 sofas, they were delayed due to the ,"Virus ". I became very stressed and worried, had we chosen the right fabric and the right style?? Eventually we were able to see our sofas. I was reduced to tears!!! They looked amazing they were soooooo comfortable. They ooze quality. We will be forever grateful that we found this small, family business, where quality is there priority. Many thanks to all who took part in the manufacture of our our wonderful furniture.
Pamela Bailey
22nd July 2020
Overall Satisfaction
Comment
Really pleased with my new sofa. Despite being caught in the virus lockdown it came as soon as possible and was worth waiting for. Excellent customer service throughout the whole experience and would thoroughly recommend.
Phinea stewart
22nd July 2020
Overall Satisfaction
Comment
If I could give more stars we would this company are more friends now from the first minutes in there wonderful shop till today when it was delivered they have been kind careing nothing was to much trouble there service was second to none thank you so much you really have changed our lives and we look forward to visiting you soon with kind regards best wishes and many thanks from the stewarts
James Clarke
9th July 2020
Overall Satisfaction
Comment
Delighted with our new sofa and the service. A genuine personal service you just don't get else where nowadays. No sales pitch just shown the quality materials and craftsmanship on offer which speaks for itself. Taz and team amazing throughout from helping us choose from the endless possibilities with fabric/design to keeping us informed and inviting us to see progress in the workshop. Even with the difficult situation we've all been in recently they have worked hard to get our sofas done with minimal delay and kept us informed throughout. Now to the finished furniture.. Wow! Surpassed our expectations which were high, oozes quality, this furniture is top notch and built to last! Can't recommend enough absolute pleasure to do business with I'd struggle to buy a 'normal sofa' again! Thanks to taz and team for the hard work we will certainly see you in the future
Gareth Cosslett
6th July 2020
Overall Satisfaction
Comment
This is a brilliant company, staffed by helpful, flexible people who take an enormous amount of pride in their product. The sofas produced by The Designer Sofa company are absolutely top notch. Beautifully made, very robust. You genuinely get the impression when they deliver you the finished product that they love your sofa as much as you do! They're so proud of their craftsmen and upholsterers and are understandably horrified at some of the shoddy, over-priced rubbish parts of their industry are happy to churn out. All this for a good price. Given that they can make absolutely anything in any style or material you want, why would you go elsewhere? We showed them the type of arm style we wanted in a magazine, they made it. We found a wool we loved from an obscure Welsh mill, they sourced it and made a beautiful footstool out of it (which would have cost three times more if we'd bought elsewhere and would have been nowhere near as well made). A quick story to illustrate the customer care you get from Tas, Zac and the team: as they were delivering my sofa from Long Eaton and my dad still lives there, I cheekily asked if they could also deliver an item of furniture my dad was giving me because they were coming up anyway. It was a very heavy butchers block which takes three men to lift. Many businesses would have said no to the extra hassle. Not only did Tas agree without hesitation, but one of their carpenters fixed its leg while it was at their factory! Free of charge! In his lunch hour! Because "he loves anything in wood and couldn't resist it"! It's the sort of care and pride that you only get with a family company more interested in pleasing their customers than chasing a quick buck. This is the longest online review I've written for anything, ever. I don't normally bother, even if I'm pleased with what I've bought. But I felt so delighted with my sofas that I felt compelled to share what a great little family business this is.
Jan Stanway
22nd June 2020
Overall Satisfaction
Comment
Taz and Zach, we have been meaning to leave a review for the last six months but we can now report the reaction of friends and family to our 13 pieces of reupholstered furniture. Firstly everyone agrees that the quality is exceptional but they can hardly believe that the two modern sofas in front of their eyes are actually the two old, traditional ones we previously enjoyed for some 14 years! Whilst hunting for a new suite we met Taz who took the time to educate us in much about furniture and upholstery and we made the decision to stay with the expensive furniture we already had. Thank you for all your time and patience and thank goodness, through these extremely strange few months, we have been surrounded by our comfortable ‘new’ furniture. We hope you and all your expert staff are safe and well but we are confident that your business will come through as you are so good at what you do. It was a real pleasure to work with you and nothing seemed to be too much trouble. Our very best wishes to you all, Jan & Ian
Peter & Bernie McArdle
18th June 2020
Overall Satisfaction
Comment
A company producing top quality products with superb customer service. They use the best materials to create modern and traditional designs at reasonable cost. Very pleased with our sofa.
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35 year Construction guarantee as standard

At the Designer Sofa, we are proud of our craftsmanship and confident in our products longevity. We design and build from start to finish and with this in mind, we are confident that the end result is furniture that will last for years to come.

Such is our confidence in our build quality, we are happy to provide a 35-year construction guarantee on all our sofas and chairs. Buying from us gives you the confidence and peace of mind that your furniture is built to last.

Quality Materials Sourced From the UK

Handmade in Long Eaton


The difference between us and many companies is that we don’t use modern mass produced manufacturing techniques. We combine modern technology with the old tried and tested ways of making furniture that date back over half a century.

We put all our efforts into great designs and comfort, all our sofas are made with Wade Coil springs and hardwood frames. Each piece of our handmade furniture that leaves our factory is made individually for you.

We source as many components from local and sustainable sources as possible. The wood for the frames is from the UK (from sustainable sources). The fillings for the cushions are made in Long Eaton. The Coil seat springs are made in Long Eaton. Most of the parts are made or supplied by British companies, which are good for the planet and good for the economy. We are a UK sofa manufacture your sofa will be made in Long Eaton recognised as a centre of excellence in the furniture industry. If you want to support the British economy and get a quality corner unit, sofa or chair The Designer Sofa of Long Eaton is the place to visit.

We are proud to be a British furniture manufacturer
Your next sofa could be handmade sofa from Long Eaton

Leather or Fabric?

Your sofa or chair can be upholstered in any fabric and made to any design you wish. We have a fabulous range of the latest fabrics and we are confident that you will find the fabric you are looking for.

Our team here at The Designer Sofa are always on hand to offer their expertise to help you choose your fabric, we can also provide samples.


Find Out More