Lynne & Eric de Melo (1st April 2023)
"We are delighted with our new sofas. We have had 2 new ones and several items reupholstered including a previously very uncomfortable sofa bed! It is no longer uncomfortable.
Service and products are second to none.
Thank you Taz"
"Thank you, I will take Second to none, that is what we set out to be. Enjoy your furniture Taz"
Sally Streeting (7th February 2024)
"Our sofa looks amazing, the craftmanship is second to none! The team are great too! Would have no hesitation is recommending The Designer Sofa in Long Eaton! Thank You!"
"Thank you Sally for the recommendation, it is nice to get feedback. We think the looks and Craftsmanship are important in every piece of furniture we produce. Taz and all the Team"
Diane and Seamus (21st May 2021)
"Just had our two new sofa's delivered can't explain how impressed we are I would like to thank everyone involved would highly recommend to anyone looking for bespoke furniture"
Mr and Mrs S (23rd January 2024)
"Fantastic service from start to finish. Beautiful re-upholstery of sofas (originally from designer sofa in 2005) which now look like new. Attention to detail and craftsmanship unbeatable. Would highly recommend if you are looking for a quality job. Whole team are clearly passionate about first class service and making sure customers view and satisfaction are met. Thanks all"
"We are doing a lot of re-upholstery, not only our furniture but other brands that were good 20-plus years ago. with a bit of TLC and skilled upholstery, we can have your much-loved furniture back to its former glory. If you want new or re-upholstery come to the showroom here in Long Eaton or send an email to taz@thedesignersofa.co.uk"
Gareth Cosslett (6th July 2020)
"This is a brilliant company, staffed by helpful, flexible people who take an enormous amount of pride in their product. The sofas produced by The Designer Sofa company are absolutely top notch. Beautifully made, very robust. You genuinely get the impression when they deliver you the finished product that they love your sofa as much as you do! They're so proud of their craftsmen and upholsterers and are understandably horrified at some of the shoddy, over-priced rubbish parts of their industry are happy to churn out. All this for a good price.
Given that they can make absolutely anything in any style or material you want, why would you go elsewhere? We showed them the type of arm style we wanted in a magazine, they made it. We found a wool we loved from an obscure Welsh mill, they sourced it and made a beautiful footstool out of it (which would have cost three times more if we'd bought elsewhere and would have been nowhere near as well made).
A quick story to illustrate the customer care you get from Tas, Zac and the team: as they were delivering my sofa from Long Eaton and my dad still lives there, I cheekily asked if they could also deliver an item of furniture my dad was giving me because they were coming up anyway. It was a very heavy butchers block which takes three men to lift. Many businesses would have said no to the extra hassle. Not only did Tas agree without hesitation, but one of their carpenters fixed its leg while it was at their factory! Free of charge! In his lunch hour! Because "he loves anything in wood and couldn't resist it"!
It's the sort of care and pride that you only get with a family company more interested in pleasing their customers than chasing a quick buck.
This is the longest online review I've written for anything, ever. I don't normally bother, even if I'm pleased with what I've bought. But I felt so delighted with my sofas that I felt compelled to share what a great little family business this is."
Peter & Bernie McArdle (18th June 2020)
"A company producing top quality products with superb customer service. They use the best materials to create modern and traditional designs at reasonable cost. Very pleased with our sofa."
Peter and Beryl Hopkins (21st April 2021)
"We found The Designer Sofa Company online and were very impressed by the five star reviews and the customer comments.
We wanted them to replace the springs on our Multiyork sofa as a previous repair was carried out by a very second rate upholsterer.
Zak came along and was obviously very experienced and anxious to correct the fault which they have now completed to our total satisfaction.
The Company really cares about customer satisfaction and they are very nice people to deal with .
We can totally recommend The Designer Sofa Co. to anyone looking to purchase quality upholstery"
Mr & Mrs Reddish (11th January 2018)
"We are extremely pleased with our sofa, chair, footstools and cushions delivered last week. The standard of service from Designer Sofa was excellent from start to finish. From discussing style and fabric choices to placing the furniture in our house, everything was easy to discuss and agree. Delivery was on time to original estimate when order placed, and to suit us. Extremely high standard of workmanship, and so comfortable."
"I do like all the feedback I get from customers, as the whole team put a lot of work into each and every piece made for every customer. We have a saying at The Designer Sofa that is, treat everyone as you would like to be treated yourself. We have been making handmade sofas & chairs now for over 20 years we still get a buzz out of doing things the right way. Thank you, from all the team"
Doreen and Roy (2nd June 2016)
"We are sending as promised some pictures of our `new` 3 piece suite. It is hard to believe that this is our old one re-built! You have done an absolutely marvellous job – we are delighted.
Friends who have seen it so far can`t believe what a magnificent job you have carried out and you have been such a friendly firm to deal with.
Needless to say we shall certainly recommend The Designer Sofa to anyone who wants a new suite."
Anita Hallett (21st June 2022)
"Excellent is what the guys have made.
Exactly what I was looking for my settee and extra long corner settee.
High quality and service.
Made to my specifications.
Great care and craftsman ship sadly lost by the main stream furniture retailers.
Attention to detail.
Thank you Taz and your excellent team."
"Thank you Anita, you about hit the nail on the head with this review. this is what we are about not the mass market, not made to your specs and questionable and quality at best."
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