Long Eaton Woodmill

George Manners (31st May 2017)
"I can only describe my experience from start to finish as utterly fantastic. They made me feel so welcome and accommodated my every need. Once i got the chance view my new sofa i was blown away, just knowing that it had been produced for me from scratch is fantastic. No comparison to the big chains!! Personally this is the first sofa i have had made, but my family have had roughly 5 units. Every single one is just sublime!! I would urge anybody who is currently shopping around chains such as DFS and Sofology to pay these guys a visit. Of course they are a tad more expensive, but in the grand scheme of things the value for money is off the scale. Needless to say, i am ecstatic. Thanks so much to Ian and Taz for their fantastic service throughout :)"

Response from The Designer Sofa

"Thank you so much your review it is of the scale too. We want every customer who walks through the door to have a good experience and your review helps me to know we are getting things right. You are right you cannot get this quality on the high street, if you divide the money by how long you will want to own one of bespoke sofas you will not get better value anywhere. Smart shoppers like yourself do not get taken in by all the high street offer's, you just want quality and service at the right price. Thank you for your review. Ian and the Team"

Pamela Bailey (22nd July 2020)
"Really pleased with my new sofa. Despite being caught in the virus lockdown it came as soon as possible and was worth waiting for. Excellent customer service throughout the whole experience and would thoroughly recommend."

Jan & David Brockhurst (17th February 2021)
"5stars really does not seem to do this company justice! From beginning to end Taz and Zac gave us a service second to none. We discussed every aspect of what we had in mind, and Zac even directed us to other manufacturers so that we could compare prices and quality. To be honest, our decision was never in doubt, their attitude had been so professional an reassuring. Changes and “tweaks” were made until we arrived at a design that we were totally happy with. The manufacturing process was equally open and welcoming! We were welcomed into their workshop to see our suite being made, and kept informed throughout, despite a pandemic! The finished product just passed all expectations. The quality of finish and standard of workmanship is superb, an reflects the obvious pride and are that these guys take in their product, down to the smallest details of pattern matching.If you have any hesitation - don’t - you will not be disappointed. Would wholeheartedly recommend this company - 10 stars!!!"

Shaf (1st January 2021)
"After a lot of searching around for a sofa, I realised what I wanted, to what I actually needed was not going to materialise. I found an absolutely amazing company, who were willing to do exactly what I wanted, the colour I wanted too. Despite the current climate, they were still able to deliver. I can not speak highly enough about the quality, the comfort, the materials used were absolutely perfect, from beginning to end the whole team have been professional and thoughtful towards me as a customer, kept me updated with processes, never failed with responses. I had 2 pieces made to measure, I can only say how exceptionally pleased I am, that I choose this amazing company, they absolutely delivered the outcome as promised. So pleased, I would shout from the roof tops to say I strongly recommend them. If you want quality, style, bespoke with no corners cut, this is the place to be. Just to add professionalism is the icing on top. These guys surely deliver the result. Thank you so much, from one exceptionally happy customer.🤗"

Sharon and mark (7th January 2020)
"The service from Taz and his team was spot on from the start. Professional,and engaging , their customer services is exemplary ensuring they met all of our customer needs . We had a multi York sofa and chair that we wished to have duplicated for our cottage. Not being able to fully replicate our sofa and chair as the material of our original items was no longer available and we needed one of the sofas to be made in slightly smaller dimensionsIan spent a good hour with us going through the detail and choosing the right material for the final items over a cup of tea. Once decided, we made arrangements to get our original sofa and chair to Taz and the team so they could Build the additional items with an expectation of completion in 6-8 weeks. This expectation was honoured with an invite to visit the shop to see the finished products . In the interim of the viewing and collection, Taz kept contact regarding the final touches re finials, legs etc,. When we arrived to see the finished sofas and chairs , we were not disappointed .The sofas looked proportionate despite one being slightly smaller as asked and it was not possible to tell which chair was the original and which the duplicated chair. The finish on sofas and chairs was top class and all items were supportive and comfortable . Now back in the cottage the sofas anc chairs fit perfectly, in size and design. Made with quality materials and attention to detail we look forward to enjoying them for many years"

Response from The Designer Sofa

"Wow thank you for that detailed review. I don`t think I need to add anything to it. We always try our best and its nice to be appreciated. From all the team, thank you."

Lorraine (13th February 2021)
"I have just received my sofa and absolutely love it. It is exactly what I asked for. I cant thank Zak enough for all his help. This company is well worth visiting if you would like a bespoke sofa. They even took me around the factory to see the sofas being made which made me really confident they would do a good job and they did. Pure quality."

David Cosslett (12th September 2020)
"Super sofa. Outstanding service from beginning to end and a fantastic product. Recommended by my brother see earlier review. The only reason my wife has forgiven him for pinching the butchers block is because of his recommendation. The sofa was worth it, a fantastic family firm."

Rob & Karolina (26th April 2022)
"Superb service throughout. Simply cannot fault the sofa. Being able to have this made to our sizes in our choice of fabric whilst having the benefit of your experience in designing what we wanted - perfect. The guys who delivered it were really careful (much appreciated) and took it up 2 flights of stairs with great good humour and no complaints. Better than we imagined and we had high expectations! Fantastic quality and customer experience."

Response from The Designer Sofa

"We do what we can to help. You defiantly need a sense of humour, to get one of our sofas up two flights of steps, any chance you can move to a bungalow for your next order. Taz"

Janet tait (12th May 2023)
"My sofa looks fantastic . Going to use again for other items . Excellent and friendly customer service ."

Response from The Designer Sofa

"I will take fantastic thank you. Our customers come back for other rooms or add-ons and recommend their friends and family too. Taz and the Team"

Lynda and Nigel (3rd July 2023)
"First came across Taz and his team when we had our dining room chairs upholstered by the Designer Sofa Company. They did an excellent job and so we decided to use them to replace our current suite. We had already seen one in a fairly reputable furniture store in Nottingham but decided to see what Taz and his team could do for us. Their quote came in considerably less than the high end store we were looking at and we were so impressed with everything we had seen so we went ahead. A big thank you Taz to you and your team. In this day and age it it rare to find such quality, craftsmanship and good old fashioned service."

Response from The Designer Sofa

"Good old-fashioned Service, no one wants to be called old-fashioned but I will take this as a compliment. our furniture may look modern on the outside but inside it dates back longer than I can remember and I am no spring chicken. I challenge anyone to find furniture in the high street that is still built in the old-time tested way like our furniture is still manufactured today. Come and talk to one of our professional designer team and experience the old-fashioned service and quality that time forgot. Thank you, Lynda and Nigel, for your feedback."