Pierina Anderson (10th February 2019) "I have just received my wing back chair and I am more than delighted.
Great customer service and workmanship."
Response from The Designer Sofa
"Your red wing back chair did look stunning in the red fabric you chose. The Wemyss Walbrook fabric is nice soft and looks great.
thank you for taking the time to leave a review.
Ian & Taz"
Tim & Alex (4th August 2023) "This has been the most enjoyable buying experience we had had for many years, Taz's professionalism and passion for his company's work is so refreshing. From showing us designs' and his workshop,team and how the chairs are made, sourcing the matching material for us, advice and final delivery should be 10 stars not 5!
Chair delivered today.Over the moon !!
Taz, we will be back, Thank You."
Response from The Designer Sofa
"Thank you for giving us 10 out of 5. Why should shopping not be enjoyable, we are here to help you make the right decisions. Unlike the high street, we value our customers and you will have our furniture for many years to come, it has to be done right. Thank you from the team."
Laura (6th June 2019) "Can't thank Ian enough, his advice has potentially saved me a fortune! So helpful, and I'm very appreciative! :) x"
Response from The Designer Sofa
"Thank you, we always give the best advice we can to each of our customers. I like to treat people as I would like to be treated."
JUSTINE LEAPER (10th October 2018) "Our sofa, chair and footstools where purchased 7years ago and apart from a few dog hairs I haven't brushed off today they still look as good today and are just as comfortable as when we had them. Furniture that's made to to your own requirements whether its extra support needed for a bad back or preference for a slightly taller chair back Is not a problem. The service, knowledge, quality and craftsmanship from all at The Design Sofa can not be beaten."
Response from The Designer Sofa
"It`s nice to get feedback from a customer who has had our furniture for a few years and have had a chance to see how good it is.
We can make furniture to fit you and your room, and if you have a bad back or some other medical condition we can make a sofa to help you.
Our furniture is not mass produced very quickly like the sofa on the high street, each one is handmade especially for you. When your frame is made your name is put on it at the beginning and our craftsman will then turn it into your sofa or chair.
Thank You from all the Team"
Marian Hale (16th March 2020) "What an amazing company to buy your sofa from.
Taz the owner and his staff including his son Zack are the most wonderful people to do business with, also his team of upholsterers who work in the factory.
They pride themselves on customer satisfaction and producing a sofa that not only looks amazing but is well made and comfortable.
I needed the arms on my new sofa raising before I took delivery of it, I felt very worried about asking if they could alter it for me.
I need not have concerned myself, Taz was so understanding, his motto is getting the job done the right way so that his customers are happy with the end product.
Even if that means altering the sofa before it leaves his showroom, and putting more work upon himself and his hard pressed workers who work extremely hard.
So may I say a big thank you to Designer Sofa for being the best place to buy quality armchairs, sofa’s etc.
Cannot wait to get my finished sofa but I am prepared to wait because I know the quality of what the end product will look like.
Best wishes
Marian Hale"
Anita Hallett (21st June 2022) "Excellent is what the guys have made.
Exactly what I was looking for my settee and extra long corner settee.
High quality and service.
Made to my specifications.
Great care and craftsman ship sadly lost by the main stream furniture retailers.
Attention to detail.
Thank you Taz and your excellent team."
Response from The Designer Sofa
"Thank you Anita, you about hit the nail on the head with this review. this is what we are about not the mass market, not made to your specs and questionable and quality at best."
Rob & Karolina (26th April 2022) "Superb service throughout. Simply cannot fault the sofa. Being able to have this made to our sizes in our choice of fabric whilst having the benefit of your experience in designing what we wanted - perfect.
The guys who delivered it were really careful (much appreciated) and took it up 2 flights of stairs with great good humour and no complaints.
Better than we imagined and we had high expectations!
Fantastic quality and customer experience."
Response from The Designer Sofa
"We do what we can to help. You defiantly need a sense of humour, to get one of our sofas up two flights of steps, any chance you can move to a bungalow for your next order. Taz"
Milli Ellis (11th June 2021) "Taz and the team were amazing!
I couldn’t recommend them enough.
I moved into my new house in July last year and even with the whole lockdown they managed to turn round my sofa so quickly..
When the sofa came i was so in love, a year on and the sofa is still so amazing! Definitely worth every single penny.
Also the whole team are lovely which makes the experience 10/10!"
Hiten Mistry (20th July 2019) "Thanks you to all the team for the great help and support while I chose my sofas. The staff were very patient and there to help whenever required. As I went for bright red sofas, it was a difficult decision to go so bold, however, I did not at any point feel pressured to buy. Instead, they were on hand to help whenever required. One thing that really made my decision to buy was the adaptability to allow truly bespoke sofas, as I was able to have reversible patterns, due to really liking 2 designs. I have had my sofas now for a few months now and I am still really happy with them! Thank you to all the team for their friendly and professional service. I recommend anyone interested in something special and different for their sofas to go take a look and be brave and go for colour if you want it! Happy for any photos of my sofas to be used to help others. Finally, the actual quality of the sofas are of an extremely high standard, I absolutely love them!
Thanks again!
Hiten"
Response from The Designer Sofa
"This is what we aim for on every order, your review sums up what we are about at The Designer Sofa. We never put pressure on anyone to buy, as you will not make the best decisions that way. Most people can see the advantage of investing in one of our sofas, especially if you want quality and comfort for many years to come. If want cheap price then go to the chain stores you see advertised on TV every day, two cheap sofas will usually cost more than one of our sofas, and our sofas have a 35year construction guarantee. in the long run, this will be the lowest price sofa that stays comfortable that you will ever own. Unlike the shops, we will help you all the way through the process, from designing your perfect sofa to delivery to your home we do it all."
SD (21st November 2023) "We are so,pleased with our sofa. Good choice of style and fabric and beautifully made in good time. Also,good,to view before delivery. Thank you."
Response from The Designer Sofa
"I appreciate the feedback thank you. It is nice to see your furniture before the delivery, the customer is the final quality control. Nothing leaves here without the customer's approval. Taz"